HR Manager Cubao

JOB DESCRIPTION

Key Responsibilities

• Lead and manage end-to-end HR functions including recruitment, onboarding, performance management, compensation and benefits, and employee engagement
• Act as a strategic partner to business leaders on workforce planning, organizational design, and people initiatives
• Oversee employee relations, disciplinary actions, grievance handling, and conflict resolution
• Ensure compliance with labor laws, company policies, and regulatory requirements
• Develop, implement, and continuously improve HR policies, procedures, and programs
• Drive talent development initiatives including training, succession planning, and leadership development
• Manage HR metrics and reports to support data-driven decision-making
• Lead and mentor the HR team to deliver high-quality HR services

QUALIFICATIONS

Qualifications & Requirements

• Bachelor’s degree in Human Resources, Psychology, Business Administration, or related field
• 5+ years of progressive HR experience, with at least 2 years in a managerial or leadership role
• Strong knowledge of labor laws, HR best practices, and employee relations
• Excellent communication, interpersonal, and stakeholder management skills
• Strong problem-solving, decision-making, and leadership capabilities

ABOUT US

At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.

Every day, we aim to live up to our mission of creating insanely great customer experiences. But as Alorica employees, giving back matters just as much – that’s why we’re so proud of Making Lives Better with Alorica, a non-profit, 501(c)(3) organization dedicated to providing assistance to employees, their families and the people, organizations and communities who support them. Simply put, we want to make lives better…one interaction at a time. And to do that, we need the very best people to join us.