HR Associate

Position Overview:

As an HR Associate, you will play an important role in handling employee concerns, especially those related to behavior and company policy violations. You’ll be responsible for investigating issues, writing official notices, and making sure proper actions are taken. You will also help with employee document processing and support HR Business Partners with follow-ups and other tasks.

Work Schedule and Arrangement: 6:00PM-3:00AM, Onsite

Office Location: 8th floor Skyrise 4B Building, IT Park, Lahug, Cebu City, Cebu

Key Responsibilities:

Disciplinary Case Management

• Investigate incident reports and gather supporting documentation
• Write and serve discipline notices (using paralegal writing skills) and investigation summaries
  
  

Policy Enforcement and Sanctioning

• Analyze findings from investigations and decide on appropriate sanctions
• Ensure compliance with company guidelines and labor laws
  
  

Personnel Movement Coordination

• Facilitate the preparation and serving of documents related to employee movements such as promotions, transfers, and separations
  
  

HR Partner Support

• Assist HR Business Partners in coordinating the submission of coaching logs, evaluations, and certifications from team leaders and members
  
  

Documentation and Reporting

• Maintain accurate records of HR cases and updates on internal employee files
• Support report generation for compliance and audit purposes
  
  

Requirements:

• Graduate of Human Resource Management, Psychology, Business Administration, or related courses
• At least 1–2 years of solid experience handling disciplinary cases (e.g., writing notices, conducting investigations)
• At least 1–2 years of HR experience in a BPO or other English-speaking work environment
• Strong writing skills for official HR documents
• Excellent spoken and written English
• Good knowledge of labor laws
• Proactive, resourceful, and able to take initiative
• Experience in fast-paced work settings
• Familiarity with HR systems or tools
• Experience assisting HR Business Partners or leadership teams
  
  

Salary and monetary benefits (in PHP):

• Monthly salary of 23,000php - 26,000php
• New hire bonus of 5,000php
• Monthly Risk allowance of 2,000php
• Monthly Performance Bonus of 4,000php
  
  

Perks and other benefits:

• Paid Training Period
• All national Philippines and USA holidays are observed
• Paid time off—public holidays, vacation, and personal time off
• Robust and effective Government Benefits Administration
• Lactation breaks (for breastfeeding moms)
• Discounted optical services with our partner clinic
• Free lunch/dinner and unlimited coffee and ice cream daily (for onsite employees)
• Free Health insurance with one (1) free dependent
• Free Life insurance
• Free Accident insurance
• Relocation allowance for new hires (from outside Cebu)
• Company-sponsored outings
• Interest-based employee clubs (DOTA, Basketball, Dance, Music, Photography, Yoga)
  
  

Our Recruitment Process:

• Candidate Application Form
• General Assessment & Video Interview
• Follow up Phone Screening
• Technical Interview
• Reference Check
• Job Offer
• Training
  
  

Disclaimer for salary ranges: Salary ranges may not be applicable to all. Depending on the level of experience, educational background and potential for growth seen during interviews, offers may go higher or lower.

PRO TIP: prepare for that interview and impress the hiring managers!

For more information about our company, visit our website: www.medspecialized.com

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