HR Advisor

We are seeking a detail-oriented and service-driven HR Advisor to join our HR Operations team. In this role, you will provide end-to-end HR operational support to employees, line managers, and local HR teams, ensuring seamless execution of HR processes in alignment with company policies and procedures.

Key Responsibilities:

• Deliver comprehensive HR operational support across the employee lifecycle.
• Execute complex local HR processes with a focus on data accuracy and compliance in systems such as Shell People and Workday.
• Manage employee and manager queries through Salesforce, ensuring timely case creation, updates, and closure.
• Maintain ownership of end-to-end HR processes, escalating complex issues to senior advisors or policy teams as needed.
• Collaborate with internal HR teams and third-party service providers to resolve cases efficiently.
• Ensure adherence to KPIs, SLAs, and compliance standards including the Global Approval Matrix (GAM), Financial Control Manual (FCM), and Data Privacy regulations.
• Act as a country or process focal point when required.
• Build strong partnerships with HR Business Partners, HR Advisors, and other HR Operations teams to ensure consistent service delivery.
• Contribute to knowledge management by creating and maintaining process documentation and sharing best practices.
• Continuously seek opportunities for process improvement and participate in team initiatives.
  
  

Qualifications:

• Experience in HR operations or shared services environment preferred.
• Fresh graduates are welcome to apply
• Familiarity with HR systems such as Workday, Shell People, and Salesforce is an advantage.
• Strong communication and interpersonal skills.
• Ability to manage multiple priorities and work effectively in a fast-paced environment.
• Detail-oriented with a commitment to data accuracy and confidentiality.
  
  

Working Conditions:

• Role involves handling well-defined HR processes with clear decision points.
• Requires understanding of documented HR policies, systems, and procedures.
• Operates within standardized practices under the supervision of a manager.
  
  

What We Offer

An innovative place to work

There’s never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change.

Our business has been built on a foundation of innovative technology and skilled employees. By providing energy to sustain people’s lives for more than a hundred years, Shell has become one of the world’s leading companies.

Join us and you’ll be adding your talent and imagination to a business with the ambition to shape the future. At Shell, everyone does their part.

An inclusive place to work

Shell is working to become one of the most diverse, equitable, and inclusive organizations in the world. We are taking steps to create an environment where everyone – from our employees, to our customers, partners, and suppliers – feels valued, respected, and has a strong sense of belonging.

To achieve this, we must ensure all people are treated fairly, irrespective of their race, color, religion, age, gender, sexual orientation, gender identity, marital status, disability, ethnic origin, nationality, or other status.

To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we are nurturing an inclusive environment – one where you can express your ideas, extend your skills, and reach your potential.

We’re closing the gender gap – whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.

We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.

We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.

A rewarding place to work

Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.

We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.