Hotel Room Booking Support Specialist

Sapient Global Services


Date: 3 weeks ago
City: Quezon City
Contract type: Full time
We are urgently hiring for a Hotel Reservation Agent at Metro Manila Sites! One-day Hiring Process! Earn up to 25k monthly! Plus more benefits! This is a limited slot. Apply now!

Responsibilities

  • Manage hotel reservations, inquiries, and cancellations.
  • Provide accurate details about hotel availability, rates, and amenities.
  • Process bookings efficiently and correctly.
  • Resolve customer concerns and escalate issues as needed.
  • Meet performance targets for productivity, quality, and customer satisfaction.
  • Maintain accurate records of reservations and customer interactions.

Qualifications

  • High school diploma or equivalent required.
  • No experience necessary—we provide comprehensive training!
  • Strong communication and interpersonal skills.
  • Attention to detail and effective problem-solving abilities.
  • Familiarity with reservation systems (e.g., GDS) is a plus but not required.
  • Adaptable to changing customer needs and able to work well independently or as part of a team.
  • 6 Months of experience needed

Interested? Submit your application and receive a quick response within a day!

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!

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