Healthcare Frontdesk Specialist
Tahche Careers
Date: 1 week ago
City: Cebu City
Contract type: Full time
Our US partner is one of the leading Medical Digital Imaging Service Providers in New Jersey. They offer a full spectrum of diagnostic imaging services in comfortable, convenient, and friendly outpatient imaging centers.
As a Healthcare Specialist, you will assist patients with their inquiries, set up appointments, and perform general tasks.
This is a full-time role, on a US shift and on a Work in the office set-up.
If you have the right skill set, this may be your opportunity to enter this fast-growing organization.
Duties And Responsibilities
As a Healthcare Specialist, you will assist patients with their inquiries, set up appointments, and perform general tasks.
This is a full-time role, on a US shift and on a Work in the office set-up.
If you have the right skill set, this may be your opportunity to enter this fast-growing organization.
Duties And Responsibilities
- Receive incoming calls from customers and assist them with their needs
- Assist in setting appointments for patients and double-check appointment confirmation
- Gathers information related to customers' concerns and provides appropriate resolution
- Open and maintain customer accounts by updating account information
- Escalate customer concerns that are critical or require immediate resolution beyond agent capability
- Process orders and label faxes received electronically
- Call patients to update them on their upcoming scheduled procedures including clinical preparations
- With BPO experience of at least 1 year in a healthcare insurance account
- Experience in radiology accounts/digital imaging centers is a plus
- Experienced with appointment scheduling and back office is a plus
- Must be familiar with CPT, ICD/ICD10, and DX codes
- Trained/certified in HIPAA
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Remote Senior AP Accountant (Great Plains) - Contractor
Evolve Global Services,
Cebu City
20 hours ago
We are looking for a strong and passionate Senior AP Accountant (Great Plains) to join our global team in a permanently remote work set-up as an independent contractor. For this role, we only process candidates that are based in the Philippines.Key Duties And ResponsibilitiesLead day-to-day accounting activities for Accounts Payable (AP) processes in Great Plains system, including reviewing invoices, accounting...
Document Scanner
AboitizPower,
Cebu City
22 hours ago
Job ID: 2628Location: BaniladCompany: Visayan Electric Co., Inc.Department: VECO Customer Retail ServicesEmployment Type: CasualWork Arrangement: On-SiteJob ScopeDocument Scanner - Project basedTo be assigned either in Jakosalem or Banilad for documents scanning and filing.Responsibilities Understanding file management Posting messages and navigating the Internet.Job Qualifications Preferably Male Proficiency in sending and receiving email messages, attaching files, and using a word processor.
Order Management Specialist
RealPage, Inc.,
Cebu City
2 days ago
SummaryThe Business Analyst II is a key member of the Unified Onboarding team that assists in the coordination of implementation orders and conducts the scheduling of customer onboarding activities. This includes the administrative responsibilities related to order management, scheduling operations, and order distribution. To ensure the successful implementation of Realpage products and services.Primary ResponsibilitiesTrack the throughput of orders from order...
