GS Road Logistics Specialist

Embark on your path towards a successful career. Kuehne+Nagel stands out as an innovative logistics company with adaptability and efficiency at our core. Our advanced processes enable us to deliver exceptional services to our clients and customers. Your knowledge, expertise and distinct skillsets will play a vital role in driving the organization’s growth.

Your Role

Serves as the focal point of internal and external customers and address concerns. Consolidates data from multiple systems to facilitate order entry process. To do cost audits and validate customer's database. To do event management and data cleansing. To perform manual bookings and deliver reports including carrier invoice records and volume forecast.

Your Responsibilities

• To respond to, action, follow up with carrier & warehouse partners, resolve and/or escalate customer inquiries and spot quote queries
• To cross reference carrier website milestone tracking events to eTN to report to customer and escalate any gaps in eTN to management
• To generate basic tracking reports, basic Zendesk reports on a weekly and monthly basis
• To generate excel based forecast reports for carrier partners based on eTN data
• To receive carrier invoices weekly, follow invoice reconciliation process, update DIT file and review with P&P
• To export data from eTN, price all transactions following pricing process, update customer invoice file and review with P&P
• To identify, isolate and communicate carrier credits to carrier partners weekly
• To upload approved carrier invoices to ACON
• Transport data, cleanse data to produce standard format for analysis, convert docs to excel
• To track and trace (update of status & PODs upload) - trackers we don't have integration with or don't support T&T integration
• To update ETAs on eTrucknow
• To do manual bookings on truckers website
  
  

Your Skills And Experiences

• Bachelor's Degree graduate in any related course
• Advance knowledge in MS Office applications
• Strong communication and problem-solving skills
• Ability to work individually and as a team member
• Ability to work with demanding deadlines
• Ability to establish priorities and accomplish multiple tasks, must be organized
  
  

Good Reasons to Join

We offer opportunities where you can grow your expertise, shape processes and deliver innovative solutions. We are continuously growing our local and global network and our product portfolio creating career opportunities in different fields of work worldwide. We deliver high quality solutions to our customers and are proud to be a leader in the logistics industry.