Group Account Facilities Manager - Cebu

JLL


Date: 1 day ago
City: Cebu City
Contract type: Full time
Key Responsibilities:

  • Account Management: Foster and maintain strong relationships with key clients, understanding their business objectives and acting as a trusted advisor. Regularly engage with clients to identify their evolving needs and challenges.
  • Strategic Planning: Develop and execute strategic account plans to achieve revenue targets and drive long-term account growth. Collaborate with internal teams to align solutions with client objectives, ensuring client satisfaction and retention.
  • Business Development: Identify new business opportunities within the client portfolio and industry, leveraging industry knowledge and market trends. Proactively present relevant products, services, and solutions to clients, driving revenue growth.
  • Collaboration: Coordinate cross-functional teams and resources to deliver exceptional client experiences. Collaborate with internal stakeholders, such as sales, marketing, operations, and finance, to ensure seamless execution and alignment with client expectations.
  • Risk Assessment and Mitigation: Identify potential risks and challenges within the account portfolio, taking proactive measures to mitigate them. Monitor market trends, competitor activities, and industry developments to anticipate opportunities and challenges.
  • Financial Management: Manage revenue forecasts, budgets, and billing processes for assigned client accounts. Ensure accurate and timely invoicing, monitor account profitability, and identify areas for cost optimization and revenue enhancement.
  • Reporting and Analysis: Generate regular reports and analyze key metrics to track account performance, identify trends, and provide insights to clients and internal stakeholders. Utilize data and analytics to drive strategic decision-making and process improvements.
  • Customer Service Excellence: Ensure high levels of customer satisfaction by acting as a reliable point of contact for clients, promptly addressing queries, concerns, and escalations. Advocate for client needs within the organization, driving continuous improvement in service delivery.

Qualifications and Skills:

  • Bachelor's degree in business administration, marketing, management engineering or a related field.
  • Proven experience in key account management, strategic planning, and business development.
  • Excellent communication, negotiation, and presentation skills.
  • Strong analytical and problem-solving abilities, with the ability to think strategically.
  • Ability to build and maintain strong relationships with clients and internal stakeholders.
  • Knowledge of the commercial real estate industry and related services (preferred).
  • Proficiency in CRM software and Microsoft Office Suite.

As a Group Account Manager, you will play a pivotal role in driving client satisfaction, revenue growth, and long-term partnerships. Your ability to understand client needs, provide strategic guidance, and deliver exceptional customer service will be key to your success in this role

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Client Success Specialist | Up to PHP50K

GoTeam, Cebu City
1 day ago
Job Title: Client Success SpecialistCompany: GOTEAM Location and Workplace: Hybrid Set up (HQ in Cebu City) Summary:Join GoTeam as a Client Success Specialist! In this role, you will be the primary point of contact for our clients, ensuring their satisfaction and success. Your proactive support and guidance will help clients achieve their goals while addressing inquiries and resolving issues efficiently....

IT Technical Support - Freelance

Geoplan Philippines, Inc., Cebu City
3 days ago
Geoplan Philippines, Inc. is a Distributor & Systems Integrator Below are the list products, solutions and services: - Rugged Mobile Computing - RFID & Barcoding - Control Room, Video Wall & Signage - Real-time Location Systems - Unified Communications - Live Streaming Solutions - Integrated Security Systems - Mounts & Accessories - Managed Services.Qualifications At least 1 year of experience...

Operation Manager

Dempsey Resource Management Inc., Cebu City
5 days ago
Not more than 45years oldWith 5 to 10 years experience in Operation handling Warehouse/Logisitcs/ Inventory/ Manpower with excellent customer service skillsMale ( Cebu national)Salary depends on the applicant experience and skills