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Sapient Global Services
Date: 3 weeks ago
City: Mandaluyong City
Contract type: Full time
Easy and Fast One-day hiring process and earn up to 25k monthly plus more benefits! We are looking for a Customer Service Representative in our Metro Manila Sites! This is a limited slot and urgent hiring, so don't miss this career opportunity. Apply now!
Responsibilities
Give us a ring, and let’s talk about how we can help you. Apply today!
Responsibilities
- Answer inbound calls and provide accurate information about products or services
- Assist customers with orders, returns, and troubleshooting issues
- Resolve customer complaints and escalate complex problems when necessary
- Maintain a professional and friendly tone to ensure customer satisfaction
- Meet performance targets related to call quality, resolution time, and customer feedback
- High school diploma or equivalent
- Excellent verbal communication and active listening skills
- Computer literate and able to navigate multiple systems during calls
- Strong problem-solving skills and ability to remain calm under pressure
- Ability to handle high call volumes in a fast-paced environment
Give us a ring, and let’s talk about how we can help you. Apply today!
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