General V-Assistant (GVA)

Join our team while working at the comfort of your home!

Job Description

• Respond to emails and phone calls.
• Schedule meetings.
• Manage a contact list.
• Prepare customer spreadsheets and keep online records.
• Organize client’s calendars.
• Perform market research.
• Create presentations, as assigned.
• Address employees administrative queries.
• Provide customer service as first point of contact.
• Prioritizes and organizes tasks.
• Monitoring Progress.
• Meet client expectations and demands.
• Identifying operation issues and suggesting possible improvements.
• Preparing reports and analyzing data to assist management.
• Assist in the formulation of targets for individuals and teams.
• Prepare monthly/annual results and performance reports.
• Perform other duties as assigned.
  
  

Qualifications

• At least 6 months experience in a relevant role like HR, Marketing, and Executive Secretary.
• Experience as Virtual Assistant, Customer Service or BPO industry is an advantage.
• Familiarity with current technologies, like desktop sharing, cloud services and CRMs.
• Proficient in any of the following AI tools (ChatGPT, Sora, Midjourney, Lumen5, and other similar platforms).
• Knowledgeable in all social media platforms.
• Experience with word-processing software and spreadsheets (e.g. MS Office).
• Knowledge of online calendars and scheduling (e.g. Google Calendar).
• Excellent on handling phone, email and instant messaging communication platforms.
• Basic knowledge on creative output (e.g. Graphic, Video).
• Advance Computer Skills (Tech Savvy).
• Excellent time management skills.
• Solid organizational skills.
• Manages multiple projects effectively.
• Handles distractions well.
• Great focus and attention to detail.
• Adaptable to new responsibilities.
• Team player.
  
  

Equipment Requirement

• Hardware: Laptop/Desktop (at least Core i3/Core i5 processor or any equivalent AMD processor) and 8 GB RAM).
• Headset: Computer headset with noise-cancelling feature.
• Internet connection: Wired connection; minimum of 10 Mbps.
• Software: Microsoft Office & PDF reader, Anydesk, Gdrive, Skype.
  
  

So, why join us?

• Permanent work-from-home.
• Full Time and Long Term Employment.
• Basic Salary + Government mandated benefits, Health benefits, leaves, bonuses, and other incentives.
• Salary will be based on: Skills, Attitude, Performance, Attendance.
• Opportunity for regularization and promotion.
• US and Canadian clients
• Shift: Graveyard Monday to Friday.
• Skills Assessment: 5 days.
  
  

WE LOOK FORWARD TO WORKING WITH YOU!

About ConnectUs Marketing Solutions Inc.

WHO WE ARE? ConnectUs Marketing Solutions is a team of highly skilled experts on different virtual business processes. Our services range from general administrative duties from email management to email marketing, bookkeeping to CRM software management, web development & design to online event management, social media marketing to community management. Basically, we can do anything under the sun that can be outsourced, and we know the possibilities of being part of growing companies like yours are endless. For a list of a few of our services, click here. CMS has been established in 2009 together with its sister company, Linkserve Solutions BPO Inc., another BPO that specializes in inbound and outbound voice calls. We are based in Philippines and current clientele includes mostly businesses in North America, and soon UK and Australia.