GENERAL MANAGER - DAVAO - RETAIL/FURNITURE

Job Description

The employee is responsible in performing the following duties and responsibilities:

Overseeing Day-to-Day Operations:

• Manage the daily operations of the company, including
• Upkeep of the showroom and making sure that the VM’s are regularly updating the displays in the selling area
• To confirm all transactions done by the purchasing and logistics team are complete and accounted for, and processes are in place and being followed correctly from ordering all the way to delivery and installation
• Regularly conduct an audit of work being done by the Project Managers, if any concerns and feedback from the clients are noted and addressed accordingly
• Consult with the Sales team and Sales Manager on pipeline, after sales service, collections, and concerns with HQ, Back Office personnel, and Project Managers.
• Delegate responsibilities to qualified employees and enforce organizational policies, procedures, standards, and cultural values
• Identify opportunities to increase revenue by improving existing processes, finding new revenue streams, or expanding the customer base

Sales and Marketing:

• Accompany agents on Site meetings
• Handle customer concerns in support of agents
• Visit site installations
• Update pipeline and make sure sales reports are submitted on time
• Conduct regular consultations with a BU in Manila HQ on the current status of orders, shipment, marketing campaigns, trainings, and other programs being implemented by HQ. Also aligning with them on our current programs so HQ can provide the necessary support
• Build and sustain strong relationships with Architects and Designers, Customers, and business partners to foster collaboration and support business growth.
• Work with the Marketing team to come up with events and activities involving A&Ds

Finance:

• Manage budgets and allocate resources effectively to support daily operations,
• Review billings, ARs, APs, including sales reports, to evaluate the company’s financial standing

Developing and Implementing Strategies:

• Create and execute strategies that support the long-term growth and expansion of the business by working closely with A&Ds and looking for partnership opportunities.
• Incorporate the use of ERPs and technology into the daily operations

Monitoring Market and Industry Trends:

• Stay informed about market developments and industry trends to identify new business opportunities, anticipate challenges, and adapt strategies accordingly.
• Attend events and conventions to gain more information on competitors and their products and use the data to propose changes or improvements to our operations.

Maintaining Relationships:

• Build and sustain strong relationships with Architects and Designers, Customers, and business partners to foster collaboration and support business growth.
• Work with the Marketing team to come up with events and activities involving A&Ds

QUALIFICATIONS:

• Bachelor's Degree in Interior Design, Architecture, Business Administration, and Operations Management
• Background in Cabinets, wardrobes, Kitchen is a must
• Proven track record in a managerial role
• Strong decision-making ability
• Excellent communication, collaboration, and delegation skills
• Ability to motivate and lead employees, and hold them accountable
• Strong working knowledge of operational procedures