FULFILMENT SUPPORT OFFICER

Bank of the Philippine Islands (BPI)


Date: 3 weeks ago
City: Manila
Contract type: Full time
The Fulfilment Support Officer is responsible in ensuring the accuracy and completeness of loan documentation by reviewing client submissions and validating system setups, contributing to efficient transaction processing and the development of the fulfillment team.

Duties And Responsibilities

  • Reviews client submitted loan documents to ensure appropriate and correct requirements for different natures of business
  • Evaluates performance of Fulfilment Support Associates through daily accomplished tasks
  • Monitors accounts received and accounts pending daily to ensure timely completion of transactions
  • Updates status of accounts in the database for proper monitoring and tagging of account
  • Approves and signs bank documents and certifications prepared by Fulfilment Associates to ensure detailed accuracy.
  • Reviews details of credit approval to validate system setup of booked account.
  • Coaches and mentors Fulfilment Support Associates to identify areas of performance wherein one can improve and develop

Qualifications

  • Graduate of any 4-year Bachelor’s/College Degree, preferably related to Business, Banking or Finance
  • 1-4 years of work experience in banking operations and loan servicing/booking
  • Knowledge and solid understanding of lending products and practices
  • Good interpersonal relationship.
  • Excellent communication skills with good analytical & presentation skills.
  • Good Time Management Skills

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