Frontline Support Specialist

Tap Growth ai


Date: 2 weeks ago
City: Pasig City
Contract type: Full time
We are looking for experienced and enthusiastic Deal Support(OBV)to join our team in the Philippines.

Deal Support (OBV)

  • This role is a specialized function within our global deal support (chat) unit.
  • Primarily dealing with incoming tickets related to OBV, the position requires a comprehensive understanding of deal support and related solutions to assist across various queues during periods with no OBV requests.
  • For OBV-specific tickets, meticulous attention to detail is essential. This involves reviewing specific values, ensuring the accuracy of related confirmations in the system, and forwarding any inaccuracies to the appropriate experts for resolution.
  • OBV agents are tasked with identifying patterns that could potentially lead to system automation, demonstrating a proactive approach to enhancing efficiency within the deal support process.

Qualifications

  • Can start immediately
  • Can work in either a day or mid-shift schedule.
  • Available for an interview on September 16 and 17 (anytime).
  • Open for a contractual role (renewable based on performance; subject to permanent absorption based on performance).
  • At least a year of experience in IT Helpdesk, BPO (CSR,TSR), VA
  • At least a College level or Vocational is OK.

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Senior Architect

Jollibee Group, Pasig City
2 days ago
The Senior Architect is a multi-disciplinary creative, for a multi-brand, global F&B company – that can work and lead, independently and collaboratively, with internal and external multi-disciplinary teams. Motivated by a passion for design and brands, to guide, create, design and develop creative solutions, proactively responding to market demands and brand led initiatives / projects / programs.The position is responsible...

Store Cashier - Ayala Malls The 30th

MR DIY Philippines, Pasig City
6 days ago
About the job Store Cashier - Ayala Malls The 30thQualifications Candidate must possess bachelor’s degree (on Business course or any 4 year course) Has sufficient background in cashiering, preferably with POS experience. Has the ability to provide quality customer service Trustworthy, detail-oriented and can work with minimal supervision Minimum of 1 year/s experience in a similar industry Average communication and...

Accounts Receivable/Collections Specialist

MicroSourcing, Pasig City
1 week ago
Discover your 100% YOU with MicroSourcing!Position: Accounts Receivable/Collection SpecialistLocation: Cyberscape, OrtigasWork setup & shift: [Hybrid setup | Shifting]Why join MicroSourcing?You'll HaveCompetitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonusesA Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored...