Fraud Investigator

Home Credit Philippines


Date: 1 week ago
City: Quezon City
Contract type: Full time
The Fraud Investigator's role in general is to investigate possible fraud cases related loan application or transaction. Conduct investigative analysis and came up with appropriate solutions and follow up actions to mitigate the fraud modus and lessen the risk for the company. This includes investigative analysis, working with other departments and client interaction. The Fraud Investigator's role may vary depending on the team where he/she will be assigned.

What You’ll Do

  • Investigate daily suspicious cases detected manually or automatically by detection tools.
  • Conduct investigation process efficiently within Service Level Agreement
  • Properly record results of investigation in tools provided
  • Identify and implement step by step course of action for fraud cases.
  • Communicate within the team regarding the case
  • Monitor cases and do basic mitigating actions

What You Need To Have:

  • Microsoft Office Suite – active user, main focus on Excel and automation of reports
  • Analytical mind, problem solving, well organized and can be trusted to pay attention to detail.

What Can Set You Apart:

  • Excellent communication skills, ability to effectively communicate with senior management.
  • Excellent time management and ability to work under pressure.
  • Anti money laundering and organized crime prevention experience
  • Presentation skills

Job Perks You'll Enjoy

  • Permanent dayshift schedule
  • Up to 20% variable performance-based bonus
  • HMO on Day 1 / HMO with dependents
  • Access to mental health coverage and wellness partners
  • Wellness Leave and Birthday Leave benefits
  • Internal Career Mobility
  • Opportunity to work and train in our international offices

Empower Filipinos with innovative financial solutions at Home Credit Philippines. Click Apply Now and join a company where there are #NoSmallRoles and everyone is important.

At Home Credit Philippines, we believe that everyone has something special to offer. Our motto "No Small Roles, Everyone is Important" is at the heart of everything we do. We think diversity makes our company better and every single job and person here plays a big part in our success.

We’re all about creating a welcoming place where everyone feels valued for who they are. This means we make sure that everyone, no matter their background or what they look like, gets a fair chance at jobs, training, and promotions.

When it comes to hiring, everyone gets a fair look. It doesn’t matter where you’re from, what you believe, who you love, whether you have a disability, or any other or any other condition protected under Philippine laws. If you meet the job requirements, you have a chance to get the job.

Come join us at Home Credit, where diversity fuels our innovation. Here, there are #NoSmallRoles and #EveryoneisImportant.

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