FP&A Operations Analyst

The FP&A Operations Analyst will support the Finance Processes and Modernization Delivery Team by performing operational BAU tasks related to financial planning and analysis. The role will focus on executing recurring processes, maintaining data integrity, and supporting the transformation of finance workflows using tools such as Anaplan, Power BI, Alteryx, and the Enterprise Data Lake. Analysts will also be encouraged to identify opportunities for process improvement and contribute to FP&A transformation initiatives.

Position Responsibilities:

• Execute routine BAU tasks in support of FP&A processes, including data preparation, reporting, and reconciliation using Anaplan, Power BI, Alteryx, and EDL.

• Assist in loading and validating data for financial models and reports.

• Support user acceptance testing and documentation of business requirements for process enhancements.

• Collaborate with team members and cross-functional partners (e.g., Anaplan CoE, Power BI CoE) to ensure accurate and timely completion of operational activities.

• Maintain and update process documentation as procedures evolve.

• Provide basic troubleshooting and production support for finance applications and models.

• Identify and suggest opportunities to streamline and automate recurring tasks.

• Participate in FP&A transformation projects as assigned, contributing to process improvement and technology adoption.

• Demonstrate attention to detail and sound judgment in handling data and resolving issues.

• Escalate complex issues appropriately and seek guidance when needed.
  

Qualifications

• Bachelor’s degree in accounting, finance, business, or a related field (professional accounting designation is a plus but not required)

• 3 to 4 years of experience

• Proficiency in Microsoft Office (Excel, PowerPoint)

Preferred Qualifications:

• Experience with Alteryx, PowerBI, and Anaplan is preferred but not required.

• Strong analytical skills with the ability to work with large datasets and summarize findings.

• Basic understanding of financial planning and analysis concepts.

• Willingness to learn new technologies and adapt to changing business processes.

• Good problem-solving skills and ability to work independently with supervision.

• Strong organizational skills; able to manage multiple tasks and deadlines.

• Customer-focused mindset and commitment to quality.

• Flexibility to work overtime or shifts as needed to meet business requirements.

• Interest in professional development and continuous learning.

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

This job description is not a comprehensive listing of all job duties required for this role. We reserve the right to change these duties or assign additional duties at any time with or without notice

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html .

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] .

Working Arrangement