Experience Cloud Lead Developer

Job Title:

Experience Cloud Lead Developer

Job Description

We're Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled.

We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.

Our game-changers:

Challenge Conventions

Deliver outcomes unimagined

Create experiences that go beyond WOW

If this is you, we would love to discuss career opportunities with you.

In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Concentrix provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region.

We're a remote-first company looking for the absolute best talent in the world. Experience the power of a game-changing career.

Desired Developer Skills

Min 7+ years of experience and equivalent to lead level

• Service Cloud Consultant certification
• Omnistudio consultant certification
• Apex classes, Test Classes, Apex Triggers
• Asynchronous apex (Batch apex,Schedule apex,queueble apex,future annotation)
• LWC and Aura Components
• Custom MetaData, Custom Setting
• Vlocity(Omniscript,IP,Dataraptors,Flexcard)
• Vlocity Contract Lifecycle Management
• Adobe eSign
  
  

Role Description:

• To deliver rapid, value-driven customer solutions for complex business problems. Our Developers are key players in this objective, as they can leverage native Industry Cloud functionality to deliver customer requirements quickly with minimal customisation.
• You'll be responsible for turning the program design of our Solution Architects and Technical Architects into a configured solution that meets the customer's needs.
• Working predominantly in Agile scrum teams, you'll be building out complex business processes using Industry Cloud technology and the toolkit of the platform.
• You'll be involved in all phases of the project lifecycle - from low-level design and development through to deployment and post-production support.
• You'll acquire a deep product knowledge of the Salesforce Industries vertical applications, and will be able to mentor customer (and system integrator) resources and accelerate knowledge transfer to them.
  
  

Additional Minimum Requirements:

• 5+ years experience working on deployment teams, ideally using Agile development techniques.
• Proven track record of successful delivery of customer projects, preferably enterprise CRM implementations.
• Experience in building solutions in the telecommunication services industry.
• A self-starter, adept at picking up new skills and technologies, and eager to break new ground.
• Excellent communication skills, equally comfortable with crafting emails as leading a white-board discussion with customers or delivering a technical presentation.
• Vision to help us take our company to the next level.
• Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
  
  

Technical Requirements:

• Salesforce (Apex, VisualForce, Lightning)
• Java, SOAP APIs, REST (JSON, XML)
• Data modeling
• Process modeling tools and best practices
  
  

Preferred Requirements:

• Knowledge of OmniStudio (Integration Procedures, Data Raptors, Omniscripts)
• Excellent interpersonal and communications skills.
• Salesforce Platform Developer / Platform App Builder certification
• Bachelor's or Master's degree in Computer Science, Software Engineering or a related field
  
  

Location:

PHL Work-at-Home Laguna

Language Requirements:

Time Type:

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