Executive Resume Writing Admin Support (SAAS) - 112025- PBERWAS

RippedBoxStation


Date: 3 weeks ago
City: Remote
Contract type: Part time
Remote
Position: Executive Resume Writing Admin Support

Number of hours: TBD (Project Based)

Schedule: TBD

Responsibilities:

Client Support & Communication

  • Serve as the primary administrative point of contact for clients throughout their resume-writing engagement.
  • Schedule consultations, follow-ups, and deadlines between clients and writers.
  • Assist clients with onboarding, forms, questionnaires, and document submissions.
  • Respond to client inquiries promptly and professionally to ensure a positive experience.


Document & Workflow Management

  • Organize, track, and maintain client files, drafts, and final documents.
  • Ensure writers receive all required information and materials before project start.
  • Proofread, format, and prepare documents for delivery using company templates and quality standards.
  • Update internal systems with project status and ensure timelines are met.


Administrative & Operational Support

  • Coordinate calendars, appointments, and internal team communications.
  • Support project prioritization and workflow optimization for resume writers.
  • Maintain up-to-date knowledge of company services, packages, and processes.
  • Assist with invoicing, payment tracking, and client agreement documentation (if applicable).


Quality & Process Improvement

  • Review deliverables for accuracy, grammar, alignment with client goals, and branding consistency.
  • Identify opportunities to improve templates, processes, and client workflows.
  • Maintain confidentiality and handle sensitive client information with discretion.


Requirements:

  • Strong administrative or executive assistant background.
  • Excellent written and verbal communication skills.
  • High attention to detail with strong proofreading and formatting abilities.
  • Proficiency with MS Office/Google Workspace and cloud-based file management.
  • Ability to manage multiple deadlines and work independently.
  • Experience in resume writing, HR, recruiting, or professional services.
  • Familiarity with ATS (Applicant Tracking System) standards.
  • Knowledge of LinkedIn platform and professional branding.

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