Medical Records Quality Assurance Analyst | Manila | Remote
OpsArmy Careers
Date: 2 weeks ago
City: Remote
Contract type: Full time
Remote
JOB DESCRIPTION: Medical Records Quality Assurance Analyst
Position Type: Full-Time
Schedule: MT or PST Hours, Remote
Apply Here: https://operationsarmy.com/application
About The Role
The Medical Records Quality Assurance Analyst plays a critical role in ensuring that the medical records delivered to customers are accurate, complete, and aligned with high-quality documentation standards. You will perform final-level quality checks on complex medical documentation sets, ensuring that no errors, gaps, or inconsistencies are missed before delivery.
In addition to your QA duties, you will work with advanced AI tools that generate medical chronologies, summaries, and case analyses. You will evaluate, refine, and correct these outputs based on your clinical understanding and documentation expertise. Your insights will directly influence improvements to workflows, tools, and AI algorithms used by the organization.
This role is ideal for individuals with experience reviewing medical documentation who enjoy analytical work, meticulous checking, and leveraging technology to improve healthcare operations.
Key Responsibilities
Quality Assurance of Medical Records
Position Type: Full-Time
Schedule: MT or PST Hours, Remote
Apply Here: https://operationsarmy.com/application
About The Role
The Medical Records Quality Assurance Analyst plays a critical role in ensuring that the medical records delivered to customers are accurate, complete, and aligned with high-quality documentation standards. You will perform final-level quality checks on complex medical documentation sets, ensuring that no errors, gaps, or inconsistencies are missed before delivery.
In addition to your QA duties, you will work with advanced AI tools that generate medical chronologies, summaries, and case analyses. You will evaluate, refine, and correct these outputs based on your clinical understanding and documentation expertise. Your insights will directly influence improvements to workflows, tools, and AI algorithms used by the organization.
This role is ideal for individuals with experience reviewing medical documentation who enjoy analytical work, meticulous checking, and leveraging technology to improve healthcare operations.
Key Responsibilities
Quality Assurance of Medical Records
- Perform high-level quality checks on compiled medical record packets.
- Confirm that records include required sections such as visit notes, imaging, labs, and physician documentation.
- Validate chronological order, completeness, and overall clarity.
- Identify mismatched patient details, incorrect page order, or missing content.
- Review medical summaries and timelines generated by AI tools.
- Cross-check AI interpretations against source records.
- Update and correct summaries to ensure medical accuracy.
- Provide detailed feedback to help improve future AI performance.
- Identify missing components that require additional retrieval or clarification.
- Communicate findings to internal teams to resolve information gaps.
- Track patterns in missing documentation for reporting and improvement.
- Suggest refinements to QA standards and guidelines.
- Participate in updating SOPs related to record review and AI-based tasks.
- Support process optimization and tooling enhancements.
- Professional experience reviewing medical records or working in HIM, clinical roles, or nursing support.
- Strong knowledge of medical terminology, clinical documentation, and healthcare workflows.
- Excellent analytical skills and the ability to identify complex documentation issues.
- Proficiency using digital tools, document viewers, and AI-driven platforms.
- Strong written communication, especially for articulating corrections and documenting insights.
- Meticulous attention to detail, accuracy, and consistency.
- Ability to work independently and maintain high standards under volume.
- Commitment to long-term engagement and continuous improvement.
- Contribute directly to the quality and reliability of medical documentation.
- Gain hands-on experience with innovative AI technology used in healthcare operations.
- Grow within a team that values precision, clinical context understanding, and documentation integrity.
- Supportive leadership, strong operational culture, and clear career progression pathways.
- Optional overtime available.
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