Executive Assistant & Logistics Manager

The RISE mission is to Accelerate Internet for the Philippines - we do this by focusing on the overall customer experience; providing excellent internet services while creating a positive impact on our partners and their industries.

From very humble beginnings and with a desire to carry out our mission, we have grown to serve business and wholesale customers in Cebu, Manila, and Davao. Our business customers come from varying industries, such as real estate, IT, and business process outsourcing, to name a few. Nonetheless, they all have one thing in common: they require high-quality service and great customer support.

To deliver the best customer experience, RISE works exclusively with technical services company Pathfinders, through which we maintain our benchmark average of 1.8 weeks installation time for business clients. Together, we operate GetaFIX, the biggest Internet eXchange in the Philippines that helps the efficiency of content and connectivity in the country. We also operate Open Access Network, a Fiber as a Service offering that helps reduce complexity for developers and telecommunication companies while increasing customer satisfaction.

Throughout the group, we foster a performance-based culture, where team members are encouraged to take ownership and exceed expectations for their projects. We practice transparency by conducting regular check-ins and quarterly performance reviews, which helps us achieve goals and continuously advance together. We promote work-life balance and have team activities, such as monthly get-togethers to celebrate our wins, and sponsor work-related training and conferences.

Be part of a growing mission-oriented business that requires new leaders who are proficient, proactive, and direct. Be rewarded with great colleagues, a supportive environment, a competitive salary, and a compensation package that includes HMO for you and your family. Flex time is offered for some roles and your teammates will be there to help as you further hone your skills and accomplish responsibilities. Make a difference and grow with us.

Duties & Responsibilities

• Provide comprehensive executive support to senior leadership, ensuring seamless office administration and high-level assistance
• Lead and coordinate EA & Logistics team operations, fostering collaboration and accountability among administrative and logistics staff
• Ensure timely and accurate processing and liquidation of payments for all logistics-related services (including fuel, transportation, hotels, and travel accommodations) across company credit cards and executive expenses, collaborating closely with the Finance department to maintain compliance and proper documentation
• Manage professional and personal scheduling for executives and leadership team, including agendas, mail, email, calls, travel arrangements, client management, and other company logistics
• Source, cultivate, and negotiate with transportation, shipping, airline, and accommodation partners to ensure optimal service and maintain strong, long-term relationships
• Coordinate complex scheduling and extensive calendar management, as well as management of content and flow of information to senior executives
• Manage, coordinate, and arrange senior executives’ travel and travel-related activities, including hotel booking, transportation, and meal coordination
• Implement strict conduct and confidentiality measures within the Executive Assistance & Logistic team with all materials and exercise discretion when interfacing with the business
• Organize team communications and plan events, both internally and offsite
• Drive continuous improvement initiatives within the EA and Logistics functions, identifying opportunities to enhance efficiency and service quality
• Create and maintain the filing systems, trackers and reports
• Negotiate and restructure agreements with airlines, accommodation providers, transportation companies, and other partners to secure favorable terms, optimize costs, and enhance service quality through strong partnerships and effective communication
• Collaborate with other departments on various initiatives and projects to support overall business needs and objectives
• Supervise, mentor, and develop team members, providing guidance, performance feedback, and professional growth opportunities
  
  
  

Qualifications

• Bachelor’s degree in business administration, management, or a related field
• Minimum of 5 years’ experience as an Executive Assistant or in a logistics/operations support role, reporting directly to upper management or C-level executives
• Demonstrated experience in team supervision, mentoring, or project coordination within an administrative or logistics context
• Strong organizational and time-management skills, with the ability to manage multiple priorities and projects simultaneously
• Excellent written and verbal communication skills, with the ability to interact effectively across all levels of the organization
• Proven problem-solving skills and adaptability in a dynamic, fast-paced environment
• Proficiency in Google Suite, Slack and office productivity tools, with an aptitude for learning new systems
• Flexible team player willing to do what it takes to get the job done
  
  
  

Hiring Process

Our team recognizes the importance of your candidacy, and we want to ensure that your application receives the attention it deserves. We aim to give our applicants a good experience by being timely, efficient, and direct. Rest assured that your application will be carefully reviewed and processed promptly.

Privacy Statement

RISE is committed to protecting your personal information. Your information will be collected, used and may be shared by RISE with third party service providers to serve lawful purposes, for RISE recruitment process, including processing of data by third party when required. Your information shall be held only as long as necessary to achieve the purpose for which it is collected. The use and transfer of your information will be strictly in accordance with the applicable data privacy law and in line with our privacy policy available at RISE Privacy Policy. Further, by clicking Apply, you agree and acknowledge that you have read RISE’s privacy policy and fully understand your rights to access, correct or withdraw your information anytime.