ERP Leads [Financial Account] - Olongapo Pipeline
Sutherland
Date: 3 days ago
City: Angeles City
Contract type: Full time
Company Description
About Sutherland
Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.
We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.
We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.
For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.
Sutherland
Unlocking digital performance. Delivering measurable results.
Job Description
Customer Service Consultants in this role get to: Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services, processing payments, or performing general account maintenance. Up-selling customers to new products or services may be encouraged.
Qualifications
Our most successful candidates will have: - High school diploma or GED - Demonstrated ability to perform at a high level, to support our high volume of inbound calls - Excellent verbal and written communication skills; proficient reading skills required - Multi-tasking skills, showcased through the use of several applications; experience working with CRM applications preferred - Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience required - Prior customer service experience preferred
Additional Information
All your information will be kept confidential according to EEO guidelines.
About Sutherland
Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.
We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.
We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.
For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.
Sutherland
Unlocking digital performance. Delivering measurable results.
Job Description
Customer Service Consultants in this role get to: Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services, processing payments, or performing general account maintenance. Up-selling customers to new products or services may be encouraged.
Qualifications
Our most successful candidates will have: - High school diploma or GED - Demonstrated ability to perform at a high level, to support our high volume of inbound calls - Excellent verbal and written communication skills; proficient reading skills required - Multi-tasking skills, showcased through the use of several applications; experience working with CRM applications preferred - Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience required - Prior customer service experience preferred
Additional Information
All your information will be kept confidential according to EEO guidelines.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Client Account Associate: Marketplace Support
Kreeayt BPO,
Angeles City
5 days ago
Position: Client Account AssociateOverview:The Client Account Associate serves as a dedicated support professional, assisting assigned clients in streamlining their processes, improving efficiency, and ensuring smooth daily operations. This role involves administrative support, data management, communication handling, and problem-solving to help clients achieve their business goals.Basic Qualification:Strong organizational, analytical and multitasking skills.Excellent written and verbal communication skills.Ability to work independently and...
Sales Support Assistant (Porac, Pampanga)
BDO Unibank,
Angeles City
1 week ago
Job Responsibilities This position will be responsible in entertaining walk-in borrowers in Loan Processing Office. Preparation and consolidation of reports related to Sales. Handles inquiries and concerns of internal and external clients and serves as liaison with other units in the resolution of operational or service issues. Qualifications Graduate of any 4 year degree course With at least 1 year...
People Operations Manager
FedEx,
Angeles City
2 weeks ago
People & Industrial Relations; People Advisory; Change Management Planning & Implementation; Labor relations advice and strategy; Employment and labor laws /regulatory compliance; Unions and collective agreement / work councils management; Discipline and dismissal; Employee complaints and grievance processing and mediation; Involuntary separation; Operational workforce planning; High-volume recruitment and hiring / RPO; Local Response Team (emergency responder); Workforce transition; Country lead...
