Entry-Level - Chat Support Associate Telco Account

Sapient Global Services


Date: 3 weeks ago
City: Quezon City
Contract type: Full time
We're growing and we want YOU to be part of our Customer Service Representative team in Metro Manila!

Experience a one-day hiring process and salary offer up to 25K plus monthly commissions!

Your Day-to-Day

  • Handle customer inquiries, provide solutions, and resolve issues across various channels.
  • Offer accurate information about products, services, and company policies.
  • Process orders, returns, and account updates efficiently.
  • Maintain high standards of customer service and satisfaction.
  • Meet performance targets for productivity, quality, and customer satisfaction.
  • Document interactions and transactions accurately.

Qualifications

  • High school diploma or equivalent required; customer facing work experience is a plus.
  • No prior customer service experience necessary—we provide comprehensive training!
  • Strong communication and interpersonal skills.
  • Attention to detail and effective problem-solving abilities.
  • Ability to work in a fast-paced environment and adapt to changing customer needs.
  • Proficiency with customer service tools and systems is a plus but not required.

Why You Should Apply

  • Competitive Salary (up to 25K)
  • Monthly Commissions
  • Fast-Track Career Growth for top performers
  • HMO with 2 FREE Dependents from Day 1
  • Free Coffee and Biscuits at the office (because work should be enjoyable!)
  • Pioneer Accounts (including Non-voice and Easy Accounts)
  • Incentives, Signing Bonuses, and More Premium Perks
  • Flexible Shifts (Day, Mid, and Night)
  • Life Insurance & Retirement Plan for qualified team members

Work-life balance is real here. Join a team that values growth, fun, and making a difference. Whether you’re new to customer service or looking to elevate your career, we have a place for you!

Ready to take your career to the next level? Let’s chat about how you can grow with us—apply today!

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Senior Operations Manager

Probe Group, Quezon City
9 hours ago
Explore our end-to-end career opportunities across CX strategy, real-time speech analytics, conversational AI, outsourcing and digital transformation solutions. Contribute to projects that transform customer experiences and help leading brands connect with their audiences in meaningful ways.Life at Probe GroupCulture Our unique passion-focused culture creates a bright, bold, and buzzing atmosphere.Employee Wellbeing Probe looks to support your well-being, partnering with Sonder...

Automation Solutions and Delivery Lead

HR TechX Corp., Quezon City
2 days ago
Key Accountabilities:1. Automation Center of Excellence (CoE) ExecutionLead the operational and strategic execution of the Automation CoE.Drives strategic decision-making for selecting the optimal automation framework - balancing speed, flexibility, scalability, and total cost of ownership.Oversee the day-to-day management and operational maturity of the Automation CoE.Define and enforce automation development standards, solution design principles, and best practices.Monitor industry trends to recommend...

Purchasing Staff

Mogul Construction, Quezon City
2 days ago
Purchasing Officer RequirementsBachelor’s degree in business Administration, logisticsWith 1 -2 yrs experience in similar positionAbility to pay close attention to detail for accuracyOutstanding problem-solving skills.Strong decision-making skills.Great organizational and planning skillsSuperb written and verbal communication and negotiation skills.The ability to follow client specifications.Purchasing Officer ResponsibilitiesSourcing materials, goods, products, and services and negotiating the best or most cost-effective contracts and deals...