Engagement Manager

Role Overview: Engagement Manager

Location: Philippines

As Engagement Manager, you will lead key client relationships and manage the successful delivery of AWS-based GenAI, Data, and Cloud transformation engagements. Your core responsibility is to own the client account, drive business value, manage program delivery at a portfolio level, and grow the relationship in close partnership with AWS.

While you won’t be hands-on technically, you will need to understand AWS-native solutions well enough to position them to business and IT stakeholders, shape high-level solutions, and collaborate with technical teams to drive execution.

Key Responsibilities

Client & Account Management

• Serve as the primary client partner across one or more strategic AWS-based accounts.
• Build trusted relationships with client stakeholders, digital leaders, and AWS Partner teams.
• Translate client business priorities into actionable solution roadmaps.
• Drive account growth by identifying and converting new opportunities across GenAI, Data, and Cloud.
• Lead executive governance, QBRs, and value realization discussions.
  
  

Engagement Leadership

• Own the delivery of multi-track AWS engagements across GenAI solutions, cloud migration, and data modernization.
• Partner with delivery leads and solution architects to ensure on-time, high-quality execution.
• Act as the escalation point for both clients and internal teams.
• Monitor progress across engagements and ensure alignment with business outcomes and KPIs.
  
  

Commercial Ownership

• Manage account-level P&L, including revenue growth, gross margin, and billing milestones.
• Structure and negotiate SoWs, rate cards, and renewals with support from legal and finance.
• Forecast pipeline and track deal closure in coordination with pre-sales and AWS teams.
  
  

Solution Positioning & Go-to-Market

• Collaborate with AWS and internal teams to shape tailored go-to-market offerings.
• Contribute to proposal development and RFP responses with a focus on business value.
  
  

Stakeholder Leadership

• Manage internal teams across consulting, delivery, and engineering (not directly as their functional manager but as the engagement lead).
• Ensure resource alignment, onboarding, and cross-functional coordination.
• Contribute to account-level strategy, planning, and reporting.
  
  

Requirements

Qualifications

• 7–9 years of experience in IT consulting or technology services, preferably in a client-facing, business leadership role.
• Proven ability to manage enterprise client accounts and lead multi-million-dollar engagements.
• Familiarity with AWS services and use cases, especially in GenAI and Data platforms (no hands-on required, but should speak the language).
• Strong commercial acumen: P&L ownership, contract negotiation, and sales enablement.
• Excellent communication and relationship-building
  
  

Preferred Qualifications

• Bachelor's degree in Business, Engineering, or related field (required)
• MBA or postgraduate degree in Management (preferred)
• Exposure to one or more industries: Banking, Telecom.
• Understanding of cloud cost models, transformation business cases, and TCO/ROI frameworks.
• AWS Business Accreditation or AWS Cloud Practitioner certification is a bonus (even for non-technical candidates)