E-Commerce Account is Hiring! Concentrix Makati - Earn Up to 24500 Monthly

Tap Growth ai


Date: 1 day ago
City: Makati City
Contract type: Full time
We're Hiring: E-Commerce Account Representative!

Join our dynamic team at Concentrix Makati as we seek a motivated E-Commerce Account Representative. The ideal candidate will possess strong customer service skills and a passion for e-commerce, helping us deliver top-notch support to our clients while enhancing their online shopping experience.

Location: Makati, Philippines

Work Mode: Work From Office

Role: E-Commerce Account Representative

What You'll Do

Provide exceptional customer support via various channels (email, chat, phone)

Assist customers with inquiries about products, orders, and account issues

Collaborate with internal teams to resolve complex issues and improve processes

Identify opportunities to upsell products and enhance the customer experience

Monitor trends in customer feedback to drive improvements in service delivery

Conduct product research to assist customers effectively

What We’re Looking For

Strong communication and interpersonal skills

Experience in e-commerce or retail is a plus

Ability to multitask and manage time efficiently

Proficiency in using computer applications and tools

A proactive problem-solver with a positive attitude

Ready to make an impact? Apply now and let's grow together!

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