E-Commerce Account is Hiring! Concentrix Makati - Earn Up to 24500 Monthly
Tap Growth ai
Date: 3 weeks ago
City: Makati City
Contract type: Full time
We're Hiring: E-Commerce Account Representative!
Join our dynamic team at Concentrix Makati as we seek a motivated E-Commerce Account Representative. The ideal candidate will possess strong customer service skills and a passion for e-commerce, helping us deliver top-notch support to our clients while enhancing their online shopping experience.
Location: Makati, Philippines
Work Mode: Work From Office
Role: E-Commerce Account Representative
What You'll Do
Provide exceptional customer support via various channels (email, chat, phone)
Assist customers with inquiries about products, orders, and account issues
Collaborate with internal teams to resolve complex issues and improve processes
Identify opportunities to upsell products and enhance the customer experience
Monitor trends in customer feedback to drive improvements in service delivery
Conduct product research to assist customers effectively
What We’re Looking For
Strong communication and interpersonal skills
Experience in e-commerce or retail is a plus
Ability to multitask and manage time efficiently
Proficiency in using computer applications and tools
A proactive problem-solver with a positive attitude
Ready to make an impact? Apply now and let's grow together!
Join our dynamic team at Concentrix Makati as we seek a motivated E-Commerce Account Representative. The ideal candidate will possess strong customer service skills and a passion for e-commerce, helping us deliver top-notch support to our clients while enhancing their online shopping experience.
Location: Makati, Philippines
Work Mode: Work From Office
Role: E-Commerce Account Representative
What You'll Do
Provide exceptional customer support via various channels (email, chat, phone)
Assist customers with inquiries about products, orders, and account issues
Collaborate with internal teams to resolve complex issues and improve processes
Identify opportunities to upsell products and enhance the customer experience
Monitor trends in customer feedback to drive improvements in service delivery
Conduct product research to assist customers effectively
What We’re Looking For
Strong communication and interpersonal skills
Experience in e-commerce or retail is a plus
Ability to multitask and manage time efficiently
Proficiency in using computer applications and tools
A proactive problem-solver with a positive attitude
Ready to make an impact? Apply now and let's grow together!
How to apply
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