Duty Supervisor, Inflight Catering Services
1Aviation Groundhandling Services, Corp.
Date: 3 weeks ago
City: Pasay
Contract type: Full time
Department
Inflight Catering Services
Employee Type
Probationary
What is the Duty Supervisor, Inflight Catering Services role here in 1Aviation?
Assist the Terminal Manager/Station Manager/Duty Manager in managing and monitoring operational performance of the Station
What You Will Do
2 - 3 years
Job posted on
2025-03-07
Inflight Catering Services
Employee Type
Probationary
What is the Duty Supervisor, Inflight Catering Services role here in 1Aviation?
Assist the Terminal Manager/Station Manager/Duty Manager in managing and monitoring operational performance of the Station
What You Will Do
- Ensures that 1Aviation’s Vision, Mission and Values are achieved.
- Ensure the station’s workforce, funds and equipment are sufficient to support daily operations.
- Promotes and ensures compliance to Quality, Safety, Security and Customer Service standard based on regulatory requirements, government laws, acceptable industry standards and company policies and procedures.
- Ensure company policies and procedures are implemented.
- Conduct daily briefings/de-briefings and assist the Station Manager/Duty Manager in cascading Station Notices and Memos for all personnel.
- Alternate to the Station Manager/Duty Manager in coordinating with concerned stations and departments (e.g., NCC/HCC), for planned/unplanned flight delays/disruptions and aircraft changes.
- Monitors station facilities (e.g., airport system/gate and counter FIDS/baggage conveyors) and reports the same to the Airport Management, Station Manager and Duty Manager.
- Assists in managing day-to-day disruptions within authorized parameters and established policies and escalate to higher station management, items beyond his authority.
- Ensures that his/her shift requirements in terms of resources, facilities and supplies are sufficient and equipment is operational. Any inoperative facilities are reported and monitored if acted upon by the proper department.
- Prepares and submits required reports to the Duty Manager/Station Manager.
- Provides corrective and preventive actions to discrepancies and delays charged to his/her assigned areas.
- Attend and provide operational enhancements during Station meetings. Ensures that the safety and security of guests and personnel are maintained within the area of operation.
- Relay and coordinate passenger, baggage and/or ramp operational concerns with the appropriate department and/or stations.
- Identify and eliminate any safety hazards, safety issues or unsafe practices.
- Performs specific functions that may be assigned by the Immediate Superior.
- Bachelor’s degree holder
- At least 2 years in related field
- Ability to elicit confidence and build rapport among colleagues.
- Attentive to quality and details.
- Good analytical and decision-making skills.
- Service and goal oriented
- Good command of the English language
- Incident Reporting
2 - 3 years
Job posted on
2025-03-07
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