Domestic Marketing Business Assoc - T2
NUSTAR Resort
Date: 11 hours ago
City: Cebu City
Contract type: Full time
Department
Domestic Marketing Team 2
Employee Type
Probationary
Job Responsibilities
1 - 5 years
Job posted on
2023-07-14
Domestic Marketing Team 2
Employee Type
Probationary
Job Responsibilities
- Expected to have good rapport with the team members and management team of the organization.
- Building patron loyalty and good will on behalf of her company; and ultimately, Executive Host duties will help the organization increase in revenue generation.
- Ensure patrons feel welcomed and comfortable, leading to the patrons taking more interest in the organization. To improve on customer satisfaction.
- Expected to meet and greet patrons warmly as they come in and to escort them to the specific area of the property where they want to visit.
- Get adequately informed about facilities in the organization.
- Entails hearing and all complaints patrons may have regarding the services offered by the organization; such responsibility falls more on he/her shoulders, especially if the manager is unavailable.
- Include organize patron’s schedule if needed, managing dining reservations, and arranging parties in the event any of the patrons have special occasions.
- Liaise with the supervisor and provide the later with detailed report about events and activities.
- Knowledge to use Opera Hotel system and IGT Gaming system for daily operations.
- An advantage: Ability to speak at least 3 foreign languages as a foreign language interpreter between the company and clients.
- Promote hospitality and tourism in the Philippines to drive business growth.
- Comply with house and casino rules & regulations.
- Conduct briefing to relevant departments for patrons’ arrangement.
- Patron’s pre-arrival preparation and arrangement.
- Meet and greet patron and checking-in/checking-out patrons.
- VIP membership registration and membership maintenance.
- Provide personalized service to patrons in the property at all times.
- Assist patrons in casino program buy-in and casino program settlement.
- Departure arrangements for patrons.
- Responsible for maintaining a clean, safe and hazard free work environment.
1 - 5 years
Job posted on
2023-07-14
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