Digital Sales & Support Representative
TalentPop App
Date: 6 days ago
City: Bacolod City
Contract type: Full time
Remote

Join TalentPop App as a Digital Sales & Support Representative!
At TalentPop App, we’re redefining how e-commerce brands connect with their customers. We collaborate with fast-growing online businesses to deliver top-tier service and sales support that enhances every step of the buyer’s journey. If you’re someone who transforms questions into solutions, challenges into opportunities, and conversations into conversions — this role is for you.
We’re looking for a motivated and customer-focused Digital Sales & Support Representative to join our remote team. In this role, you’ll support customers throughout their shopping experience while actively contributing to sales goals and retention efforts. If you're ready to make an impact while working from home, keep reading — we’d love to meet you!
What You’ll Do
Ready to bring exceptional service and smart sales support to the world of e-commerce? Apply now and become a Digital Sales & Support Representative at TalentPop App!
At TalentPop App, we’re redefining how e-commerce brands connect with their customers. We collaborate with fast-growing online businesses to deliver top-tier service and sales support that enhances every step of the buyer’s journey. If you’re someone who transforms questions into solutions, challenges into opportunities, and conversations into conversions — this role is for you.
We’re looking for a motivated and customer-focused Digital Sales & Support Representative to join our remote team. In this role, you’ll support customers throughout their shopping experience while actively contributing to sales goals and retention efforts. If you're ready to make an impact while working from home, keep reading — we’d love to meet you!
What You’ll Do
- Customer Assistance: Respond to customer inquiries via phone, live chat, email, and SMS with clarity, warmth, and professionalism.
- Sales Support: Recommend products, identify upselling/cross-selling opportunities, and assist with purchase decisions.
- Order Management: Handle questions about orders, shipping, tracking, returns, and refunds with speed and accuracy.
- Brand Representation: Deliver a personalized experience that reflects each brand’s voice, values, and standards.
- Customer Insights: Record and share feedback that can help improve customer experience and internal processes.
- Team Collaboration: Partner with the internal team to align on trends, performance, and ways to level up the customer journey.
- At least 1 year of experience in e-commerce, customer service, or sales support.
- Excellent written and verbal communication skills.
- Experience with tools like Shopify, Zendesk, Gorgias, or other CRM platforms is a plus.
- Calm under pressure and comfortable with multitasking in a remote, fast-paced environment.
- Detail-oriented, self-motivated, and solution-focused.
- Performance-based raises and commission opportunities.
- Paid time off to relax and recharge.
- HMO health coverage or health stipend (depending on location) for peace of mind.
- Recognition bonuses to celebrate your wins.
- 100% permanent work-from-home setup.
- Supportive and collaborative team culture with room for career growth.
Ready to bring exceptional service and smart sales support to the world of e-commerce? Apply now and become a Digital Sales & Support Representative at TalentPop App!
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
RELATIONSHIP MANAGER ( BACOLOD)
Bank of the Philippine Islands (BPI),
Bacolod City
1 week ago
The Private Wealth Relationship Manager is primarily accountable for managing BPI Private Wealth (PW) accounts/clients and growing the volume and revenue of his/her clients.Responsibilities Manages Private Wealth accounts:Ensures adherence to the account’s agreement, investment guidelines, special instructions, internal policies and procedures, and existing banking circulars and trust rules and regulationsReceives notices, instructions, communications, and supporting documents related to the account’s...

Territory Consumer Lead (Bacolod)
JTI,
Bacolod City
2 weeks ago
At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI.To make a difference with us, all you need to do is bring your human best.What will your story be? Apply now!Learn more jti.comReporting to Territory Consumer Lead...

Virtual Administrative Support
TalentPop App,
Bacolod City
2 weeks ago
At TalentPop App, we empower fast-growing brands by providing world-class administrative and operational support — and we’re expanding our team! We’re looking for a resourceful and detail-oriented Virtual Administrative Support with strong online experience. This role blends administrative coordination, inventory management, data reporting, and community engagement, perfect for someone highly organized, technically skilled, and thrives in a remote environment.What You'll...
