Digital Media Expert

SVC PH, Inc., an affiliate of Executive Boutique Call Center, is currently looking for a Digital Media Expert to start ASAP!

Executive Boutique/Select VoiceCom is an American and Australian owned company providing BPO services from its offices in Cebu IT Park. We recently celebrated our 16th Anniversary. While our main goal is to provide first class service to all of our clients, this is directly linked to our goal of providing a great work environment that our employees can be proud of. We want all of our employees to proudly say I work at Executive Boutique/Select VoiceCom and think its a great place to work!.

The owners and managers at EB/SVC care about their employees and listen to their feedback. All of our company decisions take into account how they will affect our employees and what we can do to make it beneficial for our employees. If you are considering a move from your current job or want to build a new career with an opportunity to learn and grow, then we urge you to apply with us today and join the growing EB/SVC family. You wont regret it!

Checkout our Facebook page: www.facebook.com/selectvoicecomph

Plus enjoy the following benefits:

• Medical/Dental coverage (HMO) after 1 month* + FREE HMO coverage for 1 dependent after 6 months
• Life insurance program
• Free weekly in-house massage
• Cash incentives of (Php5,000) for successfully referring your friends and relatives to join EB/SVC
• Career development
• Service incentive leave program
• Annual salary increase based on performance
• Fun and family-like working environment
• Quarterly team outing
• Free flowing coffee and hot chocolate
• Cozy sleeping lounge and canteen plus entertainment area
• Excellent office location in Cebu IT Park
• Terms and conditions apply.
  
  
  

Work Setup: Based in Cebu (Priority)

Overview

The role is responsible for creating original, high-quality content (articles, key visuals and videos) for the company's digital marketing campaigns.

Content Strategy & Planning

• Conduct thorough research on content and consumer trends to define and shape content goals that are sensitive to the needs and interests of our diverse audience.
• Collaborate closely with the marketing team to develop content strategies that align with brand positioning and campaign objectives.
• Create and maintain an editorial calendar in partnership with the marketing team, ensuring consistent content production and timely publication in a considerate manner.
  
  
  

Content Creation & Optimization

• Write, produce, edit, and proofread high-quality content for various digital marketing channels, including blogs, websites, email and social media platforms, while ensuring inclusivity and cultural sensitivity.
• Produce and update content that is engaging, relevant, and optimized for search engines, incorporating best practices in a way that is empathetic and understanding of different audiences.
• Collaborate with the Graphic Designer and Multimedia Specialist to create high-quality visuals and multimedia content that align with content goals and uphold our brand's values.
  
  
  

Content Publishing & Distribution

• Publish content across various platforms, ensuring proper formatting, accessibility, and adherence to SEO guidelines.
• Work with the Social Media Specialist to promote content on social media channels and manage social media calendar to make sure content is scheduled on the right timing and within strategy while maximizing audience reach and fostering positive, inclusive engagement.
  
  
  

Performance Monitoring & Reporting

• Monitor and analyze content performance using key metrics such as engagement, organic traffic, and conversion rates, with attention to audience feedback and areas for improvement.
• Compile performance reports and provide insights for content optimization, ensuring published content remains relevant and resonates with our audience.
  
  
  

Collaboration & Campaign Implementation

• Work closely with all members of the marketing team, including the Digital Marketing Manager, Brand Marketing Officer, SEO Specialist, Social Media Specialist, Graphic Designer, and Multimedia Specialist, to create and implement cohesive marketing campaigns.
• Collaborate with the Brand Marketing Officer to ensure all content aligns with brand guidelines and thoughtfully supports overall brand strategy.
• Support the implementation of SEO/SMO strategies and collaborate on integrated campaigns in a respectful and inclusive manner.
• Coordinate with any third-party digital marketing agencies employed by the company, ensuring consistency and quality of outsourced content efforts, while maintaining open and empathetic communication.
  
  
  

Continuous Improvement

• Stay updated with digital marketing trends and best practices, incorporating new content techniques and technologies that align with our brand values and consider audience sensitivities.
• Actively seek feedback from colleagues and stakeholders to implement improvements, ensuring all content processes remain inclusive and effective.
• Perform other related duties as assigned, providing support to meet the company's overall marketing and business objectives in a way that respects and values team collaboration
  
  
  

Qualifications

• Candidates must have a bachelor's degree in Communications, Journalism, English, Marketing, or any related field.
• At least 2 years of professional experience as a writer, editor, journalist or other relevant experience.
• Experience in creating various types of websites and other online content such as eBooks, whitepapers, infographics, guides, blogs etc.
• Must have a solid understanding of SEO and SMO.
• Experience working in a BPO company is an advantage.
• Experience with IT and/or web development is an advantage
• Excellent English communications skills - both written and verbal
• Able to work under pressure with minimal supervision
  
  
  

Disclaimer: The salary ranges provided are intended as general guidelines and may vary based on individual qualifications, experience, and other factors. Final compensation decisions are made based on a holistic assessment of each candidate's skills, qualifications, and fit for the role, and could be higher or lower than the range specified.

How to Apply:

Interested candidates may visit our Recruitment Hub at G/F i1 Bldg., Cebu IT Park, Apas, Cebu City from Monday to Friday anytime between 9AM-9PM.

What to prepare:

• Updated e-copy (not printed) of your resume (.doc, .docx, .pdf)
• Pen
• ID
  
  
  

or

Quick apply online! If shortlisted, our recruitment team will reach out to you within 1-7 working days. Due to the volume of applications we receive every day, only shortlisted candidates will receive a phone call for an interview anytime between 10AM-7PM (Monday-Friday).