DE029888-Program and Project Mgmt Specialist

myGwork - LGBTQ+ Business Community


Date: 10 hours ago
City: Mandaluyong City
Contract type: Full time
This job is with Accenture, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

  • ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Program & Project Mgmt SpecialistWORK SETUP: Return to OfficeOVERALL PURPOSE:Responsible for driving operational excellence, governance, and delivery control across Next Generation Customer Operations (NGCO) programs. This role ensures that all delivery workstreams are aligned with NGCO standards, capability development, and transformation initiatives.RESPONSIBILITIES:
  • The NGCO Operations PMO at CL9 is responsible for driving operational excellence, governance, and delivery control across Next Generation Customer Operations (NGCO) programs. This role ensures that all delivery workstreams are aligned with NGCO standards, including IO 2.0, capability development, and transformation initiatives. The PMO will support performance tracking, risk mitigation, and stakeholder engagement across multiple geographies and delivery centers.Role and Responsibility
  • Lead operational governance routines, including performance reviews, issue escalations, and delivery health checks
  • Monitor and report on delivery KPIs, including SGSG, overdue actions, and security incidents
  • Partner with Delivery, CapDev, Workforce, and Mobilization to ensure readiness and compliance
  • Support implementation of NGCO frameworks such as the Capability Development Maturity Model (CDMM), Door-to-Floor onboarding, and the NGCO Excellence Camp
  • Drive adoption of GenAI, automation, and transformation levers in partnership with solution architects and delivery teams
  • Maintain RAID logs, action trackers, and documentation for all assigned programs.
  • Coordinate with regional and global stakeholders to align on delivery priorities, resource planning, and financial targetsOTHERS:Project Shift Schedule: Rotation ShiftProject Rest Day: Rotation OffProject/Team Location: Mandaluyong, Robinsons Cybergate Tower 2

Qualifications

SKILLS AND QUALIFICATIONS:

  • At least 5 years of Project Management experience
  • At least 2 to 3 years supervisory experience
  • Open to any industry and any types of projects handled

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Specialist II Accounts Payable

Emerson, Mandaluyong City
1 day ago
Job DescriptionEmerson’s 130+ years of history have been filled with achievements and challenges that have driven innovative thinking and bold transformations, molding us into the company we are today. By joining us as a Specialist II, Accounts Payable, you will be a part of a hard-working, innovative, and customer-focused accounting and finance team that is responsible for issue resolution of...

Senior Team Manager, Partner Quality Leads

Remitly, Mandaluyong City
1 week ago
Job Descriptionhttps://docs.google.com/document/d/1kQTP5ujSu6bWTYhfIvCa9n7gY_HNQYZZ8CMwCZ7ugWQ/edit?tab=t.0#heading=h.9igxvjhdir47Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Senior Developer Web

Emerson, Mandaluyong City
1 week ago
Job DescriptionEmerson’s 130+ years of history have been filled with achievements and challenges that have driven innovative thinking and bold transformations, molding us into the company we are today. By joining us as a Senior Developer, Web, you will develop and maintain custom business applications for internal customers, building efficient and secure components and functionalities that enhance user experience. You...