Data Privacy Analyst

Opentext - The Information Company

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

The Opportunity

You will be part of a global and multinational Global Information Security and Privacy team in a dynamic global business. You will play a crucial part in handling customer facing matters and addressing all privacy aspects directly related to OpenText’s business, including customers, vendors, data subjects and partners.

You will have experience with various compliance frameworks and industry certifications, be able to effectively interpret and communicate the privacy requirements to internal stakeholders and teams, and lead efforts to produce actionable plans to meet privacy regulations. In this role, you will be involved in leading and sustaining the privacy compliance programs by working collaboratively with internal teams, SMEs, external customers, vendors, auditors, and other stakeholders.

You Are Great At

• Manage and handle data subjects request received by OpenText
• Utilize a dedicated tool to track and monitor the progress of each request, ensuring adherence to legal timeframes and requirements
• Conduct research and analysis to provide accurate and timely responses to customer privacy questionnaires.
• Collaborate with cross functional teams to gather the necessary information to respond to said customer questionnaires.
• Maintain comprehensive documentation of all data subject requests, questionnaire responses, and vendor assessments.
• Participating in continuous improvement initiatives
• Stay updated on relevant privacy laws and regulations
  
  

What It Takes

• 1-5 years of experience in a global organization
• Bachelor’s degree in business, IT or related vocations; Privacy experience a plus
• Strong knowledge of General Data Protection Regulation (GDPR), other global privacy laws, and emerging legislation.
• Understanding of security controls, privacy, risk management framework and compliance models is a must.
• Industry standard certifications (CIPM, CIPP/E, CHPS, CIPM, CIPP, CISSP, CISA, CISM, ISSMP, ISO 27001 Lead Implementer/Auditor, PMI) a plus.
• Good analytic, troubleshooting and problem solving
• Strong written and verbal communication skills
• Ability to work alone with minimal supervision effectively and efficiently
• Capable of working under pressure in a continually changing environment
• Is resourceful in knowing how to research problems and find information or documentation on related topics
• Ability to participate in key continuous improvement initiatives.
  
  

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at [email protected]. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.