Customer Support Vietnamese
Strikingly
Date: 3 weeks ago
City: Lipa City
Contract type: Full time
Remote
![Strikingly](/images/employers/1716025606237787.png)
Job Title: Bilingual Vietnamese Customer Support Specialist
Job Overview
Strikingly, a leading modern website builder that prioritizes user-friendliness and mobile optimization, is seeking a dedicated Bilingual Vietnamese Customer Support Specialist. In this role, you will serve as a vital link in enhancing customer satisfaction, empowering individuals to bring their digital visions to life through our platform.
Key Responsibilities
At Strikingly, we are devoted to fostering employee development and career progression. We offer a supportive environment that encourages you to leverage your unique talents while advancing your skills within the organization.
Company Culture And Values
We champion a workplace culture that celebrates creativity and individuality. Our team environment is designed to be dynamic and supportive, facilitating engagement and personal expression among all employees.
Compensation And Benefits
Employment Type: Full-Time
Job Overview
Strikingly, a leading modern website builder that prioritizes user-friendliness and mobile optimization, is seeking a dedicated Bilingual Vietnamese Customer Support Specialist. In this role, you will serve as a vital link in enhancing customer satisfaction, empowering individuals to bring their digital visions to life through our platform.
Key Responsibilities
- Deliver outstanding email and chat support to our Vietnamese-speaking clientele.
- Promptly and professionally address customer inquiries and concerns.
- Foster customer loyalty through exceptional service and support.
- Collaborate with colleagues to refine and enhance service delivery.
- Contribute meaningfully to the overarching customer experience strategy.
- Proficient in both Vietnamese and English.
- Strong writing and verbal communication skills.
- Experience in customer service, particularly in email and chat environments.
- Excellent problem-solving abilities.
- Capability to work both independently and collaboratively within a team setting.
- Previous experience in customer service or a related capacity.
- Familiarity with the website building industry is advantageous.
- Proven track record of effective communication in Vietnamese and English.
At Strikingly, we are devoted to fostering employee development and career progression. We offer a supportive environment that encourages you to leverage your unique talents while advancing your skills within the organization.
Company Culture And Values
We champion a workplace culture that celebrates creativity and individuality. Our team environment is designed to be dynamic and supportive, facilitating engagement and personal expression among all employees.
Compensation And Benefits
- Competitive salary commensurate with experience.
- Comprehensive health insurance options.
- Generous paid time off policy.
- Flexible working hours to promote work-life balance.
- Access to professional training and development resources.
Employment Type: Full-Time
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