Quality Assurance - Customer Support (Industrial Engineer)
Furukawa Automotive Systems Lima Philippines, Inc
About the role
We are seeking a talented Quality Assurance - Customer Support (Industrial Engineer) to join our team at Furukawa Automotive Systems Lima Philippines, Inc' in Lipa City, Batangas. This full-time position plays a crucial role in ensuring the high standards of our manufacturing processes and customer satisfaction.
What you'll be doing
- Monitoring and maintaining quality control standards throughout the production cycle
- Investigating and resolving customer complaints and quality issues in a timely manner
- Providing technical support and guidance to production teams to enhance quality and efficiency
- Analysing data and generating reports to identify areas for improvement
- Collaborating with cross-functional teams to implement quality initiatives
- Ensuring compliance with relevant industry regulations and internal policies
- Providing training and mentorship to quality assurance personnel
What we're looking for
- Degree in Industrial Engineering
- Experience in a quality assurance or customer support role within the manufacturing industry is an advantage
- Strong technical understanding of manufacturing processes and quality control principles
- Excellent problem-solving and analytical skills
- Effective communication and interpersonal skills to liaise with diverse stakeholders
- Familiarity with quality management systems and continuous improvement methodologies
- Ability to work collaboratively in a team environment
What we offer
At Furukawa Automotive Systems Lima Philippines, Inc', we are committed to providing our employees with a supportive and rewarding work environment. Some of the key benefits include:
- Competitive salary and performance-based bonuses
- Comprehensive health insurance and retirement plan
- Opportunities for professional development and career advancement
- Positive and inclusive company culture
- Flexible working arrangements to maintain a healthy work-life balance
About us
Furukawa Automotive Systems Lima Philippines, Inc' is a leading manufacturer of high-quality automotive parts and components. With a strong focus on innovation and customer satisfaction, we have established a reputation for excellence in the industry. Our dedicated team of professionals is committed to driving continuous improvement and delivering exceptional results for our clients.
If you are excited about the prospect of joining our dynamic team, we encourage you to apply now.
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