Customer Support Specialist (Healthcare Account)
Connext
Date: 3 weeks ago
City: Davao
Contract type: Full time
Remote
Connext Global Solutions is a dedicated team of business process outsourcing experts and innovators, with experience in supporting world-class companies in Title and Escrow, Healthcare, Produce Distribution, Retail and Fashion, Design Consulting, and Finance.
We are currently looking for a Customer Support Specialist who will be working with Connext's Client in the United States of America.
What's in it for you?
- Competitive compensation
- Perfect Attendance Bonus
- Life insurance
- HMO Insurance
- Great company culture
- Annual Merit Increase
- 25% Night Differential
- Company provided equipment
What is the job?
The Customer Support Specialist will be responsible for delivering exceptional customer service experiences through courteous, timely, and professional interactions.
- Provide courteous, timely, and empathetic customer service to resolve inquiries and issues effectively.
- Demonstrate comprehensive knowledge of our products, services, and procedures to assist customers effectively.
- Maintain acceptable service standards and develop communication skills to ensure high levels of customer satisfaction.
Required Qualifications:
- Proficiency using computers with the ability in navigating various software systems.
- Strong interpersonal skills with ability to interact with patients with a high degree of professionalism.
- Clear and coherent in both written and verbal communications skills with the ability to convey thoughts professionally in various communication modes.
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