Customer Support Specialist (French Bilingual)
Stealth Monitoring, Inc.
Date: 2 weeks ago
City: Pasig City
Contract type: Full time
Stealth Monitoring is looking for talented individuals like you! Be the next Customer Support Specialist (French Bilingual).
Customer Support Specialist (French Bilingual) will be responsible for Entry Management for both English and French sites by answering calls, checking the cameras and granting access.
Job Highlights
At Stealth Monitoring, we invite you to make a difference. Take over a position that creates community impact.
Get to work with skillful team members and experience limitless growth.
Choose to be exceptional and be part of the never-ending cycle of innovation, transformation and evolution of surveillance technology.
Customer Support Specialist (French Bilingual) will be responsible for Entry Management for both English and French sites by answering calls, checking the cameras and granting access.
Job Highlights
- Day 1 HMO for you and two (2) of your dependents.
- Annual and Performance Based Salary Increase
- Additional Leave Credits
- Check Emails/Voicemails
- Respond to Emails/Phone Calls
- Gather details for incidents
- Enter incidents onto Queue Systems (Airtable/Stealth Hub)
- Process non-complex incidents (Worker Hours, For Reviews, Talk Downs, Open Gate, Last Worker, Video Requests)
- Update AE/AC/Clients
- Inform other departments of issues related to cameras/recordings
- Send final investigation details to AE/AC/QA/Client
- 2 years of experience
- Native French speaker.
- Previous experience in a customer service setting, preferably in BPO and North America clients.
- Willingness to learn new technologies in CCTV monitoring
- Always remain alert during working hours
- Ability to sit for long period while carrying out monitoring duties
- Ability to respond quickly and decisively to potential security situations
- Excellent team player
- Flexible in assuming assigned shifts
- Computer literate and excellent knowledge/willingness to learn of video monitoring software
- Highly detail-oriented to ensure that all work performed is of the highest quality and meets all defined protocols
- Open to work during evenings, weekends, and holidays
- Willing to work onsite in Ortigas Centre, Pasig City.
At Stealth Monitoring, we invite you to make a difference. Take over a position that creates community impact.
Get to work with skillful team members and experience limitless growth.
Choose to be exceptional and be part of the never-ending cycle of innovation, transformation and evolution of surveillance technology.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
VIRTUAL ASSISTANT/APPOINTMENT SETTER (PART TIME)
Outsource Accelerator,
Pasig City
4 hours ago
Role Overview:We are seeking a highly motivated Virtual Assistant / Appointment Setter to support James Evanow in reaching out to and nurturing leads, as well as booking appointments for speaking and coaching engagements. The ideal candidate will be tech-savvy, proactive, and have strong communication skills to effectively engage with prospective clients.Key Responsibilities:Utilize Go High Level CRM and LinkedIn Navigator to...
Ice Cream Philippines (Selecta) Cornetto Sr. Asst. Brand Manager
Unilever,
Pasig City
4 hours ago
Job OverviewSelecta is the leading Ice Cream player in the Philippines. Within Selecta, Cornetto is the biggest single-serve out-of-home brand, accounting for 20% of the total business. They will report to the Ice Cream Philippines Out-of-Home Business Manager.They will have end-to-end responsibility on the Cornetto’s business including P&L Management and the Brand Marketing Plan, working with internal cross-functional teams as...
Call Center - Voice/Nonvoice - With or No BPO Experience Needed
Caldwell Communications,
Pasig City
4 days ago
For regular employees, we offer an industry-leading benefits package that includes: Competitive Salary 13th Month Pay HMO with 3 free Beneficiaries on Day One20% ND Maternity/Paternity Leave Opportunity for rapid career growth for Top Performers Retirement/Life Insurance for Qualified Staff Work-life Balance Processes and ProgramsJob Responsibilities Answers phone calls and provides important information/ assistance to clients Checks mail, fax, and...
