Customer Support Representatives
TORCH Solutions
Date: 3 weeks ago
City: Davao
Contract type: Full time
Massive hiring for a talented Telco Billing Account Customer Support Representatives (CSRs) to join our growing team in Davao City, Davao del Sur. As a CSR, you will be the face of our client's brand, providing exceptional customer service and support to our telecommunications customers. This is a full-time position with opportunities for career advancement.
What you'll be doing
Handle inbound customer calls and provide professional, courteous, and efficient service
Accurately process customer account updates, billing inquiries, and service requests
Troubleshoot and resolve customer issues, escalating where necessary
Maintain detailed records of all customer interactions
Demonstrate a positive attitude and commitment to delivering an excellent customer experience
Adhere to all company policies, procedures, and quality standards
What we're looking for
At least HS Graduate (old curriculum) / SHS Graduate |
No Experience Required
Billing & sales is a + factor
Excellent Communication Skills
Strong problem-solving and analytical skills to quickly diagnose and resolve customer issues
Flexible and adaptable, with the ability to work shifts, including evenings and weekends
Apply now to become a Telco Billing Account CSR and join our exceptional team.
What you'll be doing
Handle inbound customer calls and provide professional, courteous, and efficient service
Accurately process customer account updates, billing inquiries, and service requests
Troubleshoot and resolve customer issues, escalating where necessary
Maintain detailed records of all customer interactions
Demonstrate a positive attitude and commitment to delivering an excellent customer experience
Adhere to all company policies, procedures, and quality standards
What we're looking for
At least HS Graduate (old curriculum) / SHS Graduate |
No Experience Required
Billing & sales is a + factor
Excellent Communication Skills
- Conversation skills, commitment (reason for applying, plans etc.)
Strong problem-solving and analytical skills to quickly diagnose and resolve customer issues
Flexible and adaptable, with the ability to work shifts, including evenings and weekends
Apply now to become a Telco Billing Account CSR and join our exceptional team.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Store Cashier - Cabaguio Davao City
MR DIY Philippines,
Davao
6 days ago
Qualifications About the job Store Cashier - Cabaguio Davao City Candidate must possess bachelor’s degree (on Business course or any 4 year course) Has sufficient background in cashiering, preferably with POS experience. Has the ability to provide quality customer service Trustworthy, detail-oriented and can work with minimal supervision Minimum of 1 year/s experience in a similar industry Average communication and...
Independent Lessor Management Lead
Globe Telecom,
Davao
1 week ago
At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.Job DescriptionCoordinate, negotiate, and manage moderately complex proposals and contracts under minimal supervision. You will also be required to research business agreements, government and...
Engineer I - Industrial
Microchip Technology Inc.,
Davao
2 weeks ago
Are you looking for a unique opportunity to be a part of something great? Want to join a 17,000-member team that works on the technology that powers the world around us? Looking for an atmosphere of trust, empowerment, respect, diversity, and communication? How about an opportunity to own a piece of a multi-billion dollar (with a B!) global organization? We...
