Customer Support Representative

HR TechX Corp.


Date: 1 day ago
City: Pasay
Contract type: Full time
We are looking for a dedicated Customer Support Representative to be the primary point of contact between our company and its customers. In this role, you will deliver outstanding support by addressing inquiries, resolving issues, and ensuring customer satisfaction through voice, chat, or email channels.

Location: Moa, Pasay

Shift: Night Shift

Set-up: Onsite

Start Date: ASAP

Key Responsibilities:

  • Manage inbound and/or outbound communications through phone, chat, email, and other platforms.
  • Provide accurate and timely information regarding products, services, billing, orders, and account details.
  • Address customer concerns, process returns or refunds, and follow through until full resolution is achieved.


Qualifications:

  • Must be a Senior High School or College graduate.
  • Minimum of 1 year experience in international voice support within a BPO setting.
  • Excellent English communication skills, both verbal and written.
  • Strong multitasking and problem-solving capabilities.
  • Comfortable using computers and navigating multiple systems simultaneously.

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Systems Engineer IV

IGT, Pasay
2 days ago
IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and...

Senior Operations Manager

TSA Group - Australia, Pasay
4 days ago
Company DescriptionWho are we?TSA is an Australian-owned business specializing in helping companies acquire, retain and grow their consumer customer bases. We represent some of the country's largest brands, across eight call centres in Australia and internationally.We’re a purpose driven business and our mission is clear. We endeavor to create experiences that people love, by revolutionizing the way they connect and...

Full Stack Developer - WordPress Specialist

Rocket Clicks, Pasay
5 days ago
About Rocket ClicksMissionWe accelerate growth for innovative businesses through revenue-first marketing strategies.Accelerate Growthpushing businesses, individuals, and entrepreneurs that want to grow fasterInnovative Businessesbusinesses, individuals, and entrepreneurs that want to lead in their industryRevenue-First Marketing Strategieswe measure success based on our ability to drive revenue and increase profitabilityVisionLegacy & Impact1,000 Revenue Barriers SurpassedCulture & Team1,000 PPF Goals AchievedFinancial Outcome$35MM in Revenue...