Customer Support Happiness Officers (English)
Strikingly
Date: 1 week ago
City: Remote
Contract type: Full time
Remote
Job Title: English Happiness Officer (Customer Support)
Job Overview
We are in search of an enthusiastic English-speaking Happiness Officer to deliver exceptional customer support through our email and live chat platforms. The ideal candidate will possess a genuine passion for assisting others and the ability to maintain composure in challenging situations.
Key Responsibilities
We are dedicated to fostering talent and encouraging professional advancement. Team members will have the opportunity to pursue growth within the company, supported by available training resources.
Company Culture And Values
Our organization champions a customer-focused and inclusive environment where every employee is empowered to provide outstanding service. We value open communication and teamwork, promoting a culture where all contributions are appreciated.
Networking And Professional Opportunities
Joining our company opens avenues for networking and collaboration, allowing you to connect with like-minded professionals and further your career in customer support.
Compensation And Benefits
Job Overview
We are in search of an enthusiastic English-speaking Happiness Officer to deliver exceptional customer support through our email and live chat platforms. The ideal candidate will possess a genuine passion for assisting others and the ability to maintain composure in challenging situations.
Key Responsibilities
- Provide courteous and professional assistance to customers via email and live chat.
- Address customer inquiries and efficiently resolve issues.
- Uphold a calm and positive attitude during all customer interactions.
- Collaborate with colleagues to enhance service quality and customer satisfaction.
- Outstanding communication abilities in English, both written and verbal.
- Strong problem-solving skills with a customer-centric focus.
- Patience and empathy in managing customer inquiries.
- Familiarity with live chat and email support tools.
- Capability to thrive under pressure in a fast-paced environment.
- Prior experience in customer support or a similar role is preferred.
- Exceptional interpersonal skills and a commitment to customer satisfaction.
We are dedicated to fostering talent and encouraging professional advancement. Team members will have the opportunity to pursue growth within the company, supported by available training resources.
Company Culture And Values
Our organization champions a customer-focused and inclusive environment where every employee is empowered to provide outstanding service. We value open communication and teamwork, promoting a culture where all contributions are appreciated.
Networking And Professional Opportunities
Joining our company opens avenues for networking and collaboration, allowing you to connect with like-minded professionals and further your career in customer support.
Compensation And Benefits
- Competitive salary commensurate with experience.
- Health and wellness benefits.
- Paid time off and holiday leave.
How to apply
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