Customer Support for Vietnamese Speakers
Strikingly
Date: 1 week ago
City: Lipa City
Contract type: Full time
Remote
Job Title: Bilingual Vietnamese Customer Support Specialist
Job Overview
We are seeking a dedicated Bilingual Vietnamese Customer Support Specialist to join our vibrant team at Strikingly. As a leading mobile-optimized website builder, our mission is to empower individuals to express their unique identities through exceptional online experiences.
Key Responsibilities
At Strikingly, we are committed to fostering professional development and career progression. Our dynamic environment is designed to help you develop your skills and advance within the organization, paving the way for future leadership positions.
Company Culture And Values
We pride ourselves on creating an inclusive and collaborative workplace that celebrates individuality. We encourage our team members to share their creativity and ideas, contributing to a culture that prioritizes customer satisfaction and personal growth.
Networking And Professional Opportunities
Joining Strikingly grants you the chance to expand your professional network and partake in innovative projects that allow for skill enhancement and collaboration with industry experts.
Compensation And Benefits
This is an exceptional opportunity to be part of a forward-thinking organization that values creativity and individual expression. Your contributions will be pivotal in enriching our customer experience while you flourish in a supportive and innovative atmosphere.
Employment Type: Full-Time
Job Overview
We are seeking a dedicated Bilingual Vietnamese Customer Support Specialist to join our vibrant team at Strikingly. As a leading mobile-optimized website builder, our mission is to empower individuals to express their unique identities through exceptional online experiences.
Key Responsibilities
- Deliver outstanding email and chat support to our Vietnamese-speaking clientele
- Address customer inquiries and resolve issues effectively and efficiently
- Collaborate with fellow team members to continually enhance the customer experience
- Collect and analyze customer feedback to drive service improvements
- Bilingual proficiency in Vietnamese and English
- Strong written and verbal communication abilities
- Exceptional problem-solving skills
- Familiarity with customer service methodologies
- Capability to thrive in a dynamic, fast-paced environment
- Prior experience in customer service or support roles
- Proficient understanding of online communication platforms
- A genuine passion for assisting customers and resolving their concerns
At Strikingly, we are committed to fostering professional development and career progression. Our dynamic environment is designed to help you develop your skills and advance within the organization, paving the way for future leadership positions.
Company Culture And Values
We pride ourselves on creating an inclusive and collaborative workplace that celebrates individuality. We encourage our team members to share their creativity and ideas, contributing to a culture that prioritizes customer satisfaction and personal growth.
Networking And Professional Opportunities
Joining Strikingly grants you the chance to expand your professional network and partake in innovative projects that allow for skill enhancement and collaboration with industry experts.
Compensation And Benefits
- Competitive salary package
- Health and wellness benefits
- Paid time off and public holidays
- Opportunities for ongoing professional development
This is an exceptional opportunity to be part of a forward-thinking organization that values creativity and individual expression. Your contributions will be pivotal in enriching our customer experience while you flourish in a supportive and innovative atmosphere.
Employment Type: Full-Time
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