Customer Support Associate
Homemaker Furniture Corporation
Date: 2 hours ago
City: Cebu City
Contract type: Full time
Homemaker Furniture Corporation is urgently looking for a Customer Support Associate to join our team in Mandaue. The successful candidate will be responsible for handling customer inquiries, resolving concerns efficiently, and ensuring excellent service delivery.
Key Responsibilities
Key Responsibilities
- Respond to customer inquiries via phone, email, or chat
- Provide accurate information regarding products and services
- Ensure timely and professional resolution of customer concerns
- Maintain proper documentation and follow-up on support tickets
- Collaborate with internal departments to resolve issues
- College graduate or at least college level
- Excellent verbal and written communication skills
- Accurate typing and strong attention to detail
- With at least 6 months to 1 year of customer service experience
- Amenable to work on-site in Mandaue City, Cebu
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