Customer Support Agent - HMO on Day 1

Sapient Global Services


Date: 20 hours ago
City: Quezon City
Contract type: Full time
Easy and Fast One-day Hiring Process! Earn up to 25k monthly plus more benefits! We are looking for a Customer Service Representative in our Metro Manila Sites! This is for urgent hiring, don’t miss this opportunity and Apply Now!

Responsibilities

  • Handle inbound calls and provide accurate information regarding products and services
  • Assist customers with placing orders, processing returns, and resolving product-related issues
  • Address customer complaints and escalate complex concerns to the appropriate teams when needed
  • Maintain a courteous and professional tone to ensure a positive customer experience
  • Consistently meet performance metrics for call quality, resolution time, and customer satisfaction

Qualifications

  • High school diploma or equivalent
  • Excellent verbal communication and active listening skills
  • Proficient with computers and able to navigate multiple systems simultaneously
  • Strong problem-solving abilities with a calm, solution-focused approach under pressure
  • Capable of managing high call volumes in a fast-paced, customer-focused environment

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!

Give us a ring, and let’s talk about how we can help you. Apply today!

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