Customer Support Agent - HMO on Day 1
Sapient Global Services
Date: 3 weeks ago
City: Quezon City
Contract type: Full time
Easy and Fast One-day Hiring Process! Earn up to 25k monthly plus more benefits! We are looking for a Customer Service Representative in our Metro Manila Sites! This is for urgent hiring, don’t miss this opportunity and Apply Now!
Responsibilities
Give us a ring, and let’s talk about how we can help you. Apply today!
Responsibilities
- Handle inbound calls and provide accurate information regarding products and services
- Assist customers with placing orders, processing returns, and resolving product-related issues
- Address customer complaints and escalate complex concerns to the appropriate teams when needed
- Maintain a courteous and professional tone to ensure a positive customer experience
- Consistently meet performance metrics for call quality, resolution time, and customer satisfaction
- High school diploma or equivalent
- Excellent verbal communication and active listening skills
- Proficient with computers and able to navigate multiple systems simultaneously
- Strong problem-solving abilities with a calm, solution-focused approach under pressure
- Capable of managing high call volumes in a fast-paced, customer-focused environment
Give us a ring, and let’s talk about how we can help you. Apply today!
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