Customer Success Manager
Tap Growth ai
Date: 1 week ago
City: Makati City
Contract type: Full time
We're Hiring: Customer Success Manager!
We are seeking an experienced Customer Success Manager to drive customer satisfaction, retention, and growth. The ideal candidate will build strong relationships with clients, ensure successful product adoption, and proactively identify opportunities to maximize customer value and business outcomes.
Location: Makati, Philippines
Work Mode: Flexible office & remote
Role: Customer Success Manager
What You'll Do
Manage and nurture key customer relationships
Monitor customer health metrics and usage analytics
Conduct regular check-ins and business reviews
Drive product adoption and feature utilization
Identify upselling and expansion opportunities
Resolve customer issues and escalations promptly
What We're Looking For
5+ years of customer success or account management experience
Strong relationship-building and communication skills
Data-driven mindset with analytical capabilities
Experience with CRM and customer success platforms
Proactive problem-solving abilities
Ready to make an impact? Apply now and let's grow together!
We are seeking an experienced Customer Success Manager to drive customer satisfaction, retention, and growth. The ideal candidate will build strong relationships with clients, ensure successful product adoption, and proactively identify opportunities to maximize customer value and business outcomes.
Location: Makati, Philippines
Work Mode: Flexible office & remote
Role: Customer Success Manager
What You'll Do
Manage and nurture key customer relationships
Monitor customer health metrics and usage analytics
Conduct regular check-ins and business reviews
Drive product adoption and feature utilization
Identify upselling and expansion opportunities
Resolve customer issues and escalations promptly
What We're Looking For
5+ years of customer success or account management experience
Strong relationship-building and communication skills
Data-driven mindset with analytical capabilities
Experience with CRM and customer success platforms
Proactive problem-solving abilities
Ready to make an impact? Apply now and let's grow together!
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Actuarial Support Assistant
Maxicare Healthcare Corporation,
Makati City
20 hours ago
Responsibilities Check and review service agreements, supplementary contracts, and addenda for accuracy Review and initial approved documents (SCA, CSA, Client’s Preferred Provisions).Monitor team production output and contract processing status.Coordinate with Legal for provision review and resolution of discrepancies.Draft and finalize supplementary contracts and SAAFs.Prepare and submit monthly reports.Facilitate routing, follow-ups, and client communications regarding agreements.Conduct onboarding/orientations for new hires and...
Risk Manager
Security Bank Corporation,
Makati City
2 days ago
About The RoleAs an Operational Risk Manager, you are responsible for carrying out operational risk governance, oversight, consulting, and risk management activities as part of the Bank’s Second Line of Defense. Supports the identification, assessment, mitigation, monitoring, and reporting of operational risks by the various businesses and functions within the Bank’s First Line of Defense using tools and processes developed...
Data and Analytics Specialist
ISS | Institutional Shareholder Services,
Makati City
4 days ago
Let’s be #BrilliantTogetherOverviewISS STOXX is hiring! We are looking for a detail-oriented and analytical Data and Analytics Specialist to join our team. In this role, you will analyze data to support strategic product enhancements and provide actionable insights. You’ll collaborate closely with cross-functional teams to identify trends, create compelling visualizations, and support decision-making.ISS Market Intelligence houses a wealth of critical...
