Customer Solutions Engineer - Specialist

A Customer Solutions Specialist performs transactional, high-volume tasks and provides engineering documentation. The Customer Solutions Specialist is responsible for high-quality documentation and executing reviews and approval processes. This work is driven by quality and measured via service-level agreements.

He/she can develop a specialisation e.g. for layouts of standard products and minor local modifications, BIM modelling, conducting after-certification site surveys or becoming a key user for one of the IT tools used within CSE; such as a CAD, BIM or workflow tool.

• Preferability person with Elevator business background or equivalent talent and knowledge on construction / engineering business.
• Proficiency in AutoCAD, Revit, and BIM software (BIM knowledge will be an advantage)
• Performs transactional, high-volume tasks of CAD related activities.
• Responsible for high-quality documentation and executing reviews and approval processes.
• Ability to interpret customer tender requirement, architect drawing to match with our requirement.
• Work is driven by quality and measured via service-level agreements lead time.
• Collaborating with project managers, engineers, and sales teams to deliver accurate design solutions.
  
  

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on www.kone.com/careers