Customer Service Representative (Non Voice) - HS GRAD
Orbit Teleservices
Date: 20 hours ago
City: Mandaluyong City
Contract type: Full time
What We Offer
Paid training — No experience required
Competitive salary + performance incentives
HMO and health benefits (including dependents)
Paid time off & holiday pay
Opportunities for career advancement
Employee engagement activities, rewards, and recognition
A supportive and inclusive workplace culture
Job Responsibilities
Paid training — No experience required
Competitive salary + performance incentives
HMO and health benefits (including dependents)
Paid time off & holiday pay
Opportunities for career advancement
Employee engagement activities, rewards, and recognition
A supportive and inclusive workplace culture
Job Responsibilities
- Handle customer inquiries, issues, and complaints in a professional and effective manner, escalating complex concerns as needed to ensure timely resolution.
- Accurately document customer interactions, transactions, and order details within the system.
- Keep up to date with company policies, procedures, and services to deliver reliable information to customers.
- Support a positive and team-oriented work environment.
- Perform basic troubleshooting tasks when required.
- Must have completed at least a high school education or equivalent; college undergraduates are welcome.
- Previous experience in a similar role is an advantage but not required.
- Must be able to work on-site.
- Willing to attend interviews conducted on-site.
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