Customer Service Representative (For Pooling)
Quantrics Enterprises Inc.
Date: 1 week ago
City: San Mateo
Contract type: Full time
Overview
A Customer Service Representative aids and support to customers, addressing their inquiries, resolving issues, and ensuring a positive customer experience for various products or services.
Responsibilities
What you’ll be doing:
What we’re looking for:
Monday-Friday, 9am-5pm.
Take your journey to the next level!
Tip: Don't forget your Valid ID & Resume
TARA NA SA Q!
A Customer Service Representative aids and support to customers, addressing their inquiries, resolving issues, and ensuring a positive customer experience for various products or services.
Responsibilities
What you’ll be doing:
- Navigate computer systems to track calls, gather information and effectively resolve customer issues or queries.
- Enhance customer relationships and contribute to building customer loyalty.
- Review and document customer accounts to fully understand the customer’s situation prior to making outbound calls when necessary.
- Sell, cross sell, and upsell the best communication products and services in the market.
What we’re looking for:
- Ability to work in shifting schedule
- Willing to work in San Mateo, Rizal.
- At least Senior HS or HS Grad (old curriculum)
- Must be atleast 18 years old
- Advance computer knowledge and a great multi-tasker
- Must have NBI Clearance prior to Job Offer
- Excellent interpersonal skills
- Earn as much as Php 22,000 to Php 26,000 Salary Package + Quarterly Salary Increase*
- Hybrid or Work from Home ( performance-based arrangements are made after probationary period)
- HMO with 2 FREE Dependents
- 10 Vacation Leaves and 10 Sick Leaves (unused SL convertible to cash)
- Life and Accident Insurance – Day 1
- Optical, Medicine, and Mental Health Reimbursement
- 6 Months Paid Maternity Leave with Cash Assistance
- Competitive Paid Paternity Leave
Monday-Friday, 9am-5pm.
- Weekend/Holiday operations are subject to change without prior notice.
- Check our Social Media pages for updates.
Take your journey to the next level!
Tip: Don't forget your Valid ID & Resume
TARA NA SA Q!
- Terms and conditions apply.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Técnico de Mantenimiento II
Schindler Group,
San Mateo
2 days ago
Localización: San Mateo, Estado de México, MexicoID de la solicitud: 79101 Elevamos… Calidad de vida urbanaNuestros ascensores, escaleras eléctricas y rampas móviles transportan cada día a más de 2000 millones de personas de forma segura por edificios, espacios públicos y privados. Al formar parte del equipo Schindler, descubrirás un trabajo transformador que mejora la calidad de vida de la población...
Fraud Specialist
Quantrics Enterprises Inc.,
San Mateo
2 days ago
OverviewA Fraud Specialist is responsible in developing quality standards, conducting tests and identifying issues in the production of our products or services . You will ensure our final products meet our organization's standards across the board.Responsibilities What you’ll be doing: Answer incoming calls from customers and respond to fraud-related inquiries. Make decisions on accounts based on your analysis and review...
Commercial Real Estate Coordinator
Colliers,
San Mateo
3 days ago
Make your next move an expert one.At Colliers it’s not our success that sets us apart, it’s how we achieve it. Our people are passionate, take ownership and always do what’s right for our clients, people and communities.Why Colliers?Our enterprising environment needs your expertise to facilitate Colliers’ continued growth as an industry leader. Our nimble, decentralized culture can provide you...
