Fraud Specialist
Quantrics Enterprises Inc.
Date: 2 days ago
City: San Mateo
Contract type: Full time
Overview
A Fraud Specialist is responsible in developing quality standards, conducting tests and identifying issues in the production of our products or services . You will ensure our final products meet our organization's standards across the board.
Responsibilities
What you’ll be doing:
What we’re looking for:
Monday-Friday, 10am-5pm.
Take your journey to the next level!
Tip: Don't forget your Valid ID & Resume
TARA NA SA Q!
A Fraud Specialist is responsible in developing quality standards, conducting tests and identifying issues in the production of our products or services . You will ensure our final products meet our organization's standards across the board.
Responsibilities
What you’ll be doing:
- Answer incoming calls from customers and respond to fraud-related inquiries.
- Make decisions on accounts based on your analysis and review of the accounts.
- Identify , prevent, investigate, and resolve fraudulent activities and irregularities happening to customers’ accounts.
- Assist customers when requesting to place international calls.
- Assist with the unlocking of devices when required .
- Escalate new and emerging fraud trends to management and apply detection strategies to be implemented to counteract fraudulent activities.
What we’re looking for:
- Ability to work in a shifting schedule.
- Willing to work in San Mateo, Rizal.
- At least Senior HS or HS Grad (old curriculum)
- Must be at least 18 years old
- Advance computer knowledge
- Must have NBI Clearance prior to Job Offer
- Strong and Outstanding interpersonal skills
- Earn as much as Php 23,80 0 basic salary + 2,200 non-taxable allowances + Quarterly Salary Increase*
- Hybrid or Work from Home ( performance-based arrangements are made after probationary period)
- HMO with 2 FREE Dependents
- 10 Vacation Leaves and 10 Sick Leaves (unused SL convertible to cash)
- Life and Accident Insurance – Day 1
- Optical, Medicine, and Mental Health Reimbursement
- 6 Months Paid Maternity with Cash Assistance
- Competitive Paid Paternity Leave
Monday-Friday, 10am-5pm.
- Weekend/Holiday operations are subject to change without prior notice.
- Check our Social Media pages for updates.
Take your journey to the next level!
Tip: Don't forget your Valid ID & Resume
TARA NA SA Q!
- Terms and conditions apply.
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