Customer Service Representative - For Pooling

Customer Service Representative (Pooling Purposes) (₱30K + Onsite Cebu + FREE AI Certification)

Cebu City | Onsite | Night Shift (9 PM–6 AM PH Time), Monday–Friday

At GoTeam, you won’t just answer calls—you’ll drive customer satisfaction and sales excellence. Here, you will:

• Find Purpose by delivering exceptional service that builds trust and loyalty.
• Unlock Possibility by mastering communication and sales skills in a fast-paced environment.
• Accelerate your Personal Growth with ongoing training, development programs, and leadership opportunities.
  
  
  

Accelerate Your Personal Growth

• Company-provided laptop + second monitor
• Industry-best HMO for 1 dependent + extended dependents (₱200,000 coverage, private room, ₱10,000 meds reimbursement)
• Option to enroll up to 4 additional dependents (siblings, grandparents, partners) via salary deduction
• ₱1M Life Insurance Coverage
• Access to Exceed Institute, Masterclass, and LinkedIn Learning
• Membership in GoTeam Sports Club, Yoga, and Wellness Programs
  
  
  

Unlock Your Possibility

• Prorated 5 Days Vacation Leave + 5 Days Sick Leave upon regularization
• 5 Service Incentive Leave (SIL) days upon first work anniversary (convertible to cash if unused)
• Salary Finance access (post-regularization)
• Discounts with Sunnies Studios
• Welcome gift on Day 1
• Win a trip to Bali via company raffles
  
  
  

Live Your Purpose

• Join GoTeam Cares volunteer programs
• ₱10,000 referral bonus
• Monthly gratitude events, team dinners, and leadership talks
  
  
  

Your Family’s Benefits

• 24/7 financial, legal, and counseling support (up to 4 family members)
• Free telemedicine consultations
• Virtual family events and prize opportunities
  
  
  

Role

In this role, your mission is to deliver top-tier customer service and drive sales success. You will make a direct impact by:

• Addressing customer inquiries with professionalism and efficiency
• Providing detailed product information and assisting customers in-store and remotely
• Managing sales transactions accurately while complying with company policies
  
  
  

This Role Is for You If…

Experience & Skills

• Strong communication skills with the ability to engage customers effectively
• Proven customer service and sales experience
• Comfortable working in a fast-paced, target-driven environment
• Proficient in data entry and record-keeping
  
  
  

Non-Negotiables

• Night shift availability (9 PM–6 AM PH Time), Monday to Friday
• Onsite work setup in Cebu City
  
  
  

The Role at a Glance

• Compensation: ₱30,000
• Schedule: Night Shift (9 PM–6 AM PH Time), Monday–Friday
• Work Setup: Onsite (Cebu City)
  
  
  

Ready to deliver exceptional customer service and become part of a dynamic team? Apply today and help us make an impact!

Our Hiring Process: Built for Speed and Clarity

• Apply and take our AI-powered on-demand interview via Multiplai — anytime, anywhere.
• Meet our Recruitment Team for a live conversation.
• Proceed to a client interview or assessment.
• Receive your job offer — fast and transparent.
  
  
  

About GoTeam

• Great Place to Work Certified (4 years in a row!)
• 85% Employee Engagement Score
• AI-Powered Performance: We equip you with advanced AI tools, designed to multiply your productivity and unlock your earning potential.
• 1,000+ team members and growing
• Mission: Provide 100,000 people with free AI certification via the Vjal Institute
• Culture: Innovation, inclusivity, growth
  
  
  

Go Beyond Employment: Build a Future-Proof Career

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Join Project 100K – AI Certification for the Philippines, powered by GoTeam.

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Work Set-up

Office