Customer Service Representative- FINTECH Account
Metacom Careers
Date: 3 weeks ago
City: Quezon City
Contract type: Full time
- Provide exceptional customer service through various communication channels including phone, email, and chat.
- Resolve customer inquiries and issues with professionalism and efficiency.
- Maintain detailed and accurate records of customer interactions in the system.
- Collaborate with team members to improve service delivery and customer satisfaction.
- Participate in training programs to enhance product knowledge and customer service skills.
- Educational Qualifications: Bachelors degree in a relevant field preferred.
- Experience Level: 18 months of experience in customer service.
- Skills and Competencies: Strong customer service skills, proficient in English, and excellent interpersonal skills.
- Empathetic, patient, and able to work effectively under pressure.
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