Customer Service Representative (Cebu)

Angkas (DBDOYC, Inc)


Date: 1 week ago
City: Mandaue City
Contract type: Full time

Join our team at Angkas and help us provide exceptional customer service to our valued customers!

We are seeking a highly motivated and customer-focused Customer Experience Associate to join our growing team at Angkas.

As a Customer Experience Associate, you will be responsible for

• Responding to customer inquiries and providing problem resolution through various channels including phone (inbound and outbound), e-mail, and live chat support.

• You will deliver outstanding service to our high-value customers by providing exceptional service and solutions to grow customer relationships.

• Additionally, you will provide personalized customer service by understanding and responding to the unique needs of each customer.

At Angkas, we are looking for a Customer Experience Associate who possesses:

• Vocational Diploma / Short Course Certificate or Bachelor's/College Degree

• At least 1 year of BPO or any customer service experience

• Excellent communication skills in Tagalog, English, and Bisaya

• Amenable to work in shifting schedule

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