Customer Service Representative
Enza Zaden
Date: 8 hours ago
City: Quezon City
Contract type: Full time
Roles and Responsibilities:
- Inventory management, including allocation of seed lots to customer orders and recommendations regarding destroy or credit of inventory.
- Timely placement of intercompany transfer orders ensuring inventory is available to meet forecasted sales.
- Import and export of orders, ensuring all documentation meets import requirements and export compliance regulations.
- Receipt of inventory and release for internal customers for processing.
- Capturing/storage of all information, documentation and certifications related to quality management in Logistics in the designated systems to ensure accessibility
- Responsible for processing and monitoring customer’s orders and administrative tasks (i.e customer creation), ensuring proper invoicing, giving/working closely with logistics team and dealing with sales support activities.
- Responsible for ensuring phytosanitary standards and documentation requirements are met for shipments and issuing of phytosanitary certifications in close collaboration with the local NPPO. Collection, administration and processing of data, and analysis of customer sales as input for customer sales terms, prices, fees, etc.
- First point of contact for our internal (Enza) customers regarding Enza Zaden products, sales terms, prices, current and future ordering status, availability and expected delivery times, custom clearance or phytosanitary requirements.
- Responsible for solving problems in the order flow, and providing feedback to internal and external parties concerned
- Execution of sales support activities, providing support to demand planning (i.e. support and follow-up of forecast planning), and performing all other duties as assigned.
- Responsibilities of renewal of Business Permits in the Organization - Mayor Permit & Business, Bureau of Customs Certificate, and BPI License
- Communication
- Results orientation and quality
- Customer Orientation
- Planning and Organization
- Accuracy
- Bachelor’s/College Degree in any field At least 3 years experience in the related position is required. Must be willing to work in Quezon City
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Creative Services Associate
MicroSourcing,
Quezon City
1 day ago
Discover your 100% YOU with MicroSourcing!Position: Creative Services AssociateLocation: Metro ManilaWork setup & shift: Onsite | DayshiftWhy join MicroSourcing?You'll HaveCompetitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses.A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events...
Media Planning Associate
MicroSourcing,
Quezon City
1 day ago
Discover your 100% YOU with MicroSourcing!Position: Media Planning AssociateLocation: Metro ManilaWork setup & shift: Onsite | Day shiftWhy join MicroSourcing?You'll HaveCompetitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonusesA Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored...
Back Office Role – Non-Voice Account | Concentrix Eastwood | Up to 23K Monthly
Tap Growth ai,
Quezon City
1 day ago
We're Hiring: Back Office Specialist - Non-Voice Account! Join Concentrix Eastwood and become part of our dynamic back office team! We're seeking detail-oriented professionals to handle non-voice operations and support our clients with exceptional service. This role offers excellent growth opportunities with competitive compensation up to 23K monthly. Location: Quezon City, Philippines Work Mode: Work From Office Role: Back Office...
