Customer Service Representative

TalentPop App


Date: 16 hours ago
City: Angeles City
Contract type: Full time
Remote
ABOUT US: TalentPop App is on a mission to build an amazing team of Customer Service Representatives who are passionate about delivering world-class service and making a meaningful impact with every interaction.

Perks & Benefits

  • Annual performance-based increases
  • Paid time off
  • Health and dental insurance or a monthly health stipend
  • Holiday bonuses
  • Permanent work-from-home setup
  • Opportunities for career advancement as we continue to grow

Responsibilities

  • Address Customer Inquiries: Handle customer inquiries through email, phone, live chat, and/or social media.
  • Assist Customers: Support customers with orders, shipping, product details, and returns.
  • Quality-Based Responses: Provide thoughtful, high-quality responses that reflect our service standards.

Requirements

  • Proficiency in English (both written and verbal)
  • At least 1 year of customer service experience
  • Experience with tools like Gorgias, Zendesk, or Shopify is a plus
  • Excellent problem-solving and communication skills
  • Adaptable and solutions-oriented mindset

Technical Requirements

  • Personally owned PC or laptop with an i5 processor or equivalent
  • Minimum of 15 Mbps for both upload and download internet speed

Excited to grow your career with TalentPop App? Join our collaborative and supportive remote team where your skills are valued, your growth is supported, and your contributions truly make a difference. Apply now and start your journey with us!

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Revenue & Reservations Manager

Dempsey Resource Management, Angeles City
1 week ago
NOTE: THIS IS A DIRECT HIRE, NOT UNDER AGENCYContract Type: Full Time (Direct Hire)Work Location: Angeles City, PampangaWork Type: Face to face/ In-personWork Schedule: 6 days/week (No graveyard)Salary: 40,000-50,000 monthly + monthly bonus/incentiveBenefits: HMO, 13th month pay Required at least 5 years of Sales and Reservations experience, including supervisory roles in hotel or resort environments At least 3 years of...

Social Media Content VA

TalentPop App, Angeles City
2 weeks ago
Bring Your Creativity to Life as a Social Media Content VA at TalentPop AppAre you a visual storyteller with a knack for turning ideas into scroll-stopping content? TalentPop App is looking for a Social Media Content Virtual Assistant to help us drive engagement, elevate our brand voice, and connect with audiences across multiple platforms. If you love content creation and...

Talent Development Specialist - eCommerce

TalentPop App, Angeles City
2 weeks ago
Ignite Growth: Talent Development Specialist - eCommerceReady to shape the future of eCommerce talent? Join a rapidly expanding leader in the eCommerce ecosystem and be part of a team that's truly making an impact!Your Mission: Empowering Our eCommerce StarsWe're on the hunt for a dynamic Talent Development Specialist to be the driving force behind our team's growth. In this pivotal...