Appointment Setter

We’re Hiring: Appointment Setter!

Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered!

We are currently on the lookout for an Appointment Setter to join our team at Cloudstaff, the #1 workplace everywhere! Think you qualify for the role? Attach a 1-2 minute video intro and introduce yourself to us so we can meet you virtually. Attach this together with your updated CV to become a priority applicant!

Role: Appointment Setter

Work Arrangement: Work from Office

Location: Philippines - Pampanga (Angeles)

Schedule: Morning shift

Responsibilities:

• Make outbound calls to prospective business customers to generate appointments for Australian businesses.
• Meet or exceed daily, weekly, and monthly sales targets.
• Follow call scripts and sales processes to ensure consistency and effectiveness
• Provide exceptional customer experience and handle objections or inquires in a professional and courteous manner
• Document all call information accurately and thoroughly in the designated CRM system

Qualification and requirements:

• Minimum of 2 years of experience as an appointment setter in the BPO industry
• Strong experience in lead generation and or telesales
• Fluent in English with excellent comprehension, verbal communication skills
• Self-motivated and driven to achieve sales targets and exceed customer expectations
• Ability to adapt to different customer profiles and adjust sales approach accordingly
• Strong negotiation and persuasion skills
• Exceptional problem-solving and decision-making abilities
• Minimum 2-years outbound call center experience
• With Perfect Attendance Bonus
• Daily, monthly, quarterly bonus
• With uncapped commissions

Non-negotiable skills & requirements:

• Experience tenure requirement of 2 years

Perks & Benefits:

• Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
• Flexible leave credits which may be used for vacation, emergency and sick leaves
• Superb and exciting Mid-Year Parties – with items to give away and cash prizes!
• Endless opportunities for career advancement
• Exclusive ATM inside the office for employee's convenience
• Annual Performance Review with Salary Increase
• We set you up for success with a company-provided PC/Laptop and fiber internet connection
• Look forward to weekly office perks for work from office staff – Free Coffee, Meals and Beer Fridays!
• Top notch workplace with first class VIP lounge and game rooms
• Child friendly spaces to cater to the needs of employees with children, enhancing work-life balance
• Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
• International career growth and connections
• Unlimited cash incentives for hired referrals
• Mental Wellness Employee Assistance program through Lifeworks
• In-house psychiatrist available to support employees' well-being
• Become part of the Employee Share Units program
• Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc.

Cloudstaff : Build Your Career, Anywhere

Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.

Why Cloudstaff is the #1 Workplace?

• Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition
• Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement
• Thrive as an Individual: We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.

**To become a priority applicant, please share a 1-2 minute video introduction detailing you experience in this specific role. You can upload your video to the CSJobs platforms. Please use a clean, distraction-free background and speak clearly and articulately.**