Customer Service Executive
TapTalent.ai
Date: 3 weeks ago
City: Pasay
Contract type: Full time
We're Hiring: Customer Service Executive!
We are seeking a dedicated and skilled Customer Service Executive to join our dynamic team. The ideal candidate will have a passion for providing exceptional customer experiences and possess the ability to resolve inquiries efficiently and effectively.
Location: Pasay, Philippines
Work Mode: Work From Office
Role: Customer Service Executive
What You'll Do
Respond to customer inquiries via phone, email, and chat
Maintain accurate records of customer interactions and transactions
Resolve product or service issues by clarifying the customer's complaint
Identify opportunities for upselling products based on customer needs
Provide feedback on the efficiency of the customer service process
Collaborate with other departments to enhance overall service quality
What We’re Looking For
Minimum of 2 years experience in a customer service role
Strong communication skills, both verbal and written
Ability to handle difficult situations with professionalism
Proficient in using CRM software and Microsoft Office Suite
Excellent problem-solving abilities and attention to detail
A positive attitude and a genuine desire to help others
Ready to make an impact? Apply now and let’s grow together!
We are seeking a dedicated and skilled Customer Service Executive to join our dynamic team. The ideal candidate will have a passion for providing exceptional customer experiences and possess the ability to resolve inquiries efficiently and effectively.
Location: Pasay, Philippines
Work Mode: Work From Office
Role: Customer Service Executive
What You'll Do
Respond to customer inquiries via phone, email, and chat
Maintain accurate records of customer interactions and transactions
Resolve product or service issues by clarifying the customer's complaint
Identify opportunities for upselling products based on customer needs
Provide feedback on the efficiency of the customer service process
Collaborate with other departments to enhance overall service quality
What We’re Looking For
Minimum of 2 years experience in a customer service role
Strong communication skills, both verbal and written
Ability to handle difficult situations with professionalism
Proficient in using CRM software and Microsoft Office Suite
Excellent problem-solving abilities and attention to detail
A positive attitude and a genuine desire to help others
Ready to make an impact? Apply now and let’s grow together!
How to apply
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